- Opportunity for advancement
- Training & development
- Competitive hourly pay rate plus commission and/or bonuses
- Paid training
- Paid Time Off
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Drives customer satisfaction by following J.D. Powers best practices: Personal Insurance Review, rate revision notification, and claims process
- Processes change to existing accounts and policies
- Serves as a liaison on behalf of the customer between the agency and various business partners
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
- Schedules appointments with existing or prospective customers for agency employees
- Contingent job offer based on passed Personal Lines license obtain within 30 days of employment.
- Demonstrated customer service experience
- Effective communication skills to existing and new customers.
- Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
- Solid knowledge and understanding of basic mathematical skills
- Ability to effectively multi-task customer relationships and daily task to meet agency goals.
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Customer Service Representative
2 weeks ago
Oliver Auto Body, Powered by VIVE Springfield, United States**Are you highly motivated, detailed, reliable, and customer **service-focused**? Are you looking for a company that values P**EOPLE** and **PROCESS** while working alongside those **with** **a **P**ASSION **for auto repair? This is your opportunity** · **If you are tired of medi ...
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Customer Service Representative
3 weeks ago
Northern Tool Mfg. Co. Springfield, United States**Customer Service Representative Job Description**: · Our Company hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do ...
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Customer Service Representative
2 weeks ago
Bowles Viergutz Animal LLC Springfield, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Employee discounts · - Health insurance · - Paid time off · - Vision insurance · We're Hiring · You deserve to love what you do At Burke Forest Veterinary Clinic in Springfield, VA we believe in providing an exceptional c ...
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Customer Service Representative
6 days ago
TBI Lawn Care Professionals Springfield, United StatesOverview: · **Duties**: · - Provide information about products and services · - Process orders, returns, and exchanges · - Resolve customer complaints in a professional manner · - Upsell products and services to customers when appropriate · - Maintain accurate customer records us ...
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Customer Service Representative
1 hour ago
Angel Rodriguez - State Farm Agent Springfield, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
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Customer Service Specialist
4 days ago
Big Y Foods, Inc. Springfield, United StatesOperate a cash register, lottery, and scanner using correct scan or ring method. · - Maintain daily logs and status reports. · - Ability to operate equipment in location while following established best practices. · - Process customer transactions. · - Oversee and direct workflow ...
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Catering Customer Service
1 week ago
MISSION BBQ Springfield, United States**CATERING CALL CENTER TEAMMATE** · MISSION BBQ is a Team of Great People, preparing Great Food and providing Great Service. We are a casual, family friendly BBQ Restaurant and Proudly Serve Those Who SERVE. · We are looking for Great People to join our team. We want You If you h ...
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Customer Service Attendant
3 days ago
GreenDrop Springfield, United States**Job Title: GreenDrop Attendant-Springfield, VA** · **Who we are**: · GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. · By partnering with nonprofit organizations, we redirect millions of pounds of qua ...
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Pt Customer Service Representative
2 weeks ago
Planet Fitness Springfield, United States**Part · - Time: Starting at $15 per hour.** · **Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.** · Are you looking for a **_fun and rewarding_** place to work? National Fitness Partners (NFP) serves more than one million ...
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Cashier/customer Service Overnight
2 weeks ago
7-Eleven Springfield, United StatesJob Summary: · We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing excellent service to our customers, handling cash transactions, and assisting with various ret ...
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Cashier/customer Service/ Cajero
1 day ago
7-Eleven Springfield, United StatesJob Summary: · **Duties**: · - Greet customers and assist them with their inquiries · - Process sales transactions accurately using cash registers or electronic scanners · - Maintain a clean and organized checkout area · - Provide product information, demonstrate features, and pr ...
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Customer Service Representative/team Member
3 weeks ago
W.M.M.G LLC Springfield, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or, will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. The best are genuinely ex ...
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Sales Consultant Customer Service
5 days ago
Sapphire Technologies Grandview, IL, United States Freelance**Sales Consultant Customer Service (m/f/d) in Full or Part Time at Grandview, IL** · **Responsibilities**: · - Continuous development of sales and marketing strategies · - Support and consultation of existing customers · - Creation of customer offers and sales of premium pro ...
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ZephyrTech Springfield, United StatesBardusch is an internationally successful service company that serves more than customers throughout Europe with a team of around 3,750 employees and provides workwear for approximately 1 million people. With our headquarters in Ettlingen and over 20 locations, we have a strong p ...
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Aurora Enterprises Springfield, United StatesSpringfield Customer Sales Representative (m/f/d) Focus on vHGS/TicketShop · Planning, Consulting, Service: With these services, Rhein-Main-Verkehrsverbund Servicegesellschaft mbH / rms GmbH supports its customers in shaping the mobility of tomorrow. As a strong consulting compan ...
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Infinity Ventures Springfield, United StatesWe have tried to describe it many times. That certain something of inner strength and positive attitude that connects us all at Süwag. Community spirit is lived with us. With a cool head turned towards each other. For each other and not against each other. With our very own "We c ...
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Customer Service at
2 weeks ago
The Soap Factory - Springfield Springfield, United StatesJob Description · Job DescriptionThe Soap Factory Springfield in Springfield, TN is looking for one customer service to join our strong team. Our ideal candidate is self-driven, punctual, and hard-working. · Benefits · We offer many great benefits, including weekly pay. · Respons ...
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Customer Service
1 week ago
Octane Co. Springfield, United StatesJob Description · Job DescriptionJoin our dynamic team as a Remote Customer Service Agent and be part of a company committed to delivering exceptional service to our valued customers. We're a forward-thinking organization that values innovation, integrity, and customer satisfacti ...
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Customer Service
1 week ago
CSL Illinois, United States Full timeResponsibilities: · • Responsible for preparing the donor, donor area and equipment for the pheresis process. · • Prepares the autopheresis machine for the pheresis process. · • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur dur ...
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Customer Service
1 week ago
Hertz Springfield, United States Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interacti ...
Customer Service - Springfield, United States - Steven Clark American Family Insurance
Description
Job Description
Job DescriptionBenefits:The Customer Service provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.
Responsibilities
