- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
- Handle guest complaints ensuring guest satisfaction.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
- Other duties as assigned.
- Minimum one year experience in a similar position. Prior supervisory experience a plus.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
-
Front Desk Supervisor
1 week ago
TPI Hospitality Minneapolis, United StatesHomewood Suites by Hilton, St. Louis Park, MN Full-Time/ Salary $17 - $19 per hour. TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the As Front Desk, Supervisor, Hospit ...
-
Front Desk Supervisor
2 weeks ago
TPI Hospitality Minneapolis, United StatesHomewood Suites by Hilton, St. Louis Park, MN Full-Time/ Salary $17 - $19 per hour TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the Assi Front Desk, Supervisor, Hospi ...
-
Desk Attendant Supervisor
2 weeks ago
FirstService Residential Minneapolis, United StatesJob Overview: · The Desk Attendant Supervisor provides superior customer service to residents, guests, and vendors; responds promptly to resident inquiries and concerns and resolves issues in a timely efficient manner.ÂThe Desk Attendant Supervisor oversees Desk Attendant staff a ...
-
Desk Attendant Supervisor
1 week ago
FirstService Residential Minneapolis, United StatesJoin Our Team · Job Overview: · The Desk Attendant Supervisor provides superior customer service to residents, guests, and vendors; responds promptly to resident inquiries and concerns and resolves issues in a timely efficient manner.The Desk Attendant Supervisor oversees Desk ...
-
Front Desk Supervisor
1 week ago
Crunch Fitness Minneapolis, United StatesJob Description · Job Description · Benefits: · Bonus based on performance · Employee discounts · Flexible schedule · Opportunity for advancement · Training & development · The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, t ...
-
Front Desk Supervisor
23 hours ago
CSM Corporation Minneapolis, United States** Front Desk Supervisor** · **Job Category****:** Front Office · **Requisition Number****:** FRONT03317 · Showing 1 location · **Job Details** · **Description** · This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, pr ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
IT Help Desk Supervisor
3 weeks ago
Japs-Olson Minneapolis, United StatesJob Description · Job Description · IT Help Desk Supervisor · Founded in 1907, Japs-Olson Company is an industry leader in the commercial printing and direct mail industry located in St. Louis Park, Minnesota. Our company is over 100 years old and we continue to grow. The IT de ...
-
Front Desk Supervisor
2 weeks ago
CSM Corporation Minneapolis, United States** Front Desk Supervisor** · **Job Category****:** Front Office **Requisition Number****:** FRONT03444 Showing 1 location **Job Details** · **Description** · This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processi ...
-
IT Help Desk Supervisor
5 days ago
Japs-Olson Minneapolis, United StatesJob Description · Job Description · IT Help Desk Supervisor · Founded in 1907, Japs-Olson Company is an industry leader in the commercial printing and direct mail industry located in St. Louis Park, Minnesota. Our company is over 100 years old and we continue to grow. The IT de ...
-
Front Desk Supervisor
7 hours ago
Crunch Fitness Minneapolis, United StatesBenefits:Bonus based on performance · Employee discounts · Flexible schedule · Opportunity for advancement · Training & development · The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front ...
-
Front Desk Supervisor
1 week ago
Crunch Fitness Minneapolis, United StatesBenefits:Bonus based on performance · Employee discounts · Flexible schedule · Opportunity for advancement · Training & development · The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front ...
-
Front Desk Supervisor
2 weeks ago
Marriott Minneapolis NW Minneapolis, United StatesJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
-
Front Desk Supervisor
2 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
Front Desk Supervisor
3 days ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
1 week ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
Front Desk Supervisor
6 days ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
6 days ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
Front Desk Supervisor - Minneapolis, United States - Shaner Hotel Group
Description
Job DescriptionResponsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner has an exciting opportunity at our Edina Residence Inn (133 rooms) located in Edina, Minnesota. Centrally located off I-494 and adjacent to Centennial Lakes Business Park, Residence Inn Minneapolis Edina is attached to the Indoor Edinborough Park, which features an Olympic-sized pool and track. The hotel features interior corridors, 133 two-room suites with fully equipped kitchens, and complimentary breakfast daily.