Internet and Phone Customer Care Advisor - Punta Gorda, United States - Gettel Automotive Group

Gettel Automotive Group Punta Gorda, United States

1 week ago

Description

Job Details

Level
Undisclosed

Job Location
Gettel Chevrolet Buick GMC - Punta Gorda, FL

Remote Type
N/A

Position Type
Undisclosed

Education Level
Undisclosed

Salary Range
Undisclosed

Travel Percentage
Undisclosed

Job Shift
Undisclosed

Job Category
Undisclosed

Description

At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today

What We Offer

Medical, Dental & Vision Insurance
Life Insurance
Health Savings & Flex Spending Accounts
Short & Long Term Disability
401K Plan
Holiday Pay
Personal & Sick Days
Paid Vacation
Paid Training
Growth Opportunities
Flexible Work Schedules
Discounts on products & services
Employee vehicle purchase plans
Saturday Lunches
Accident & Critical Care Plans

Job Description and Duties

Monitor and contact customers who send internet sales inquiries into the dealership as well as handle all inbound sales calls and website chats
Work directly with customers via phone, email, text and chat to help determine their automotive needs
Schedule customer appointments to meet with a sales associate to complete the buying process
Follow up and maintain relationships with former customers
Multi-task using several platforms and online tools for customer profiles and inventory information
Work in a team environment
Complete daily tasks in a timely manner
Prior customer service experience required
Prior Business Development Center (BDC) or appointment setting experience a plus
Good verbal and written communication and grammar skills
Basic computer skills
Positive attitude
Dependable
Valid driver's license
Bilingual a plus
Must be able to sit for several hours
Retail hours, some nights, most weekends and holidays required

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