- Check guests in and out of the hotel according to hotel standards.
- Inform guests about the hotel's facilities, policies and procedures.
- Answer front desk phone. Transfer calls to appropriate departments/guests.
- Create, modify and cancel guestroom reservations according to hotel standards.
- Respond to inquiries and requests from guests.
- Ensure prompt delivery of packages to guests.
- Perform cashier duties. Post miscellaneous charges to guestrooms.
- Responsible and accountable for bank and cash-handling
- Post charges and adjustments to guest accounts as required
- Review folios, accounts, and charges with guests during the checkout process
- Run daily reports and logs, identifying and handling any special requests
- Be able to sell and upsell room categories and hotel amenities
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Reconcile rate discrepancies and run the night audit process through the PMS
- Pass on with previous and following shifts
- Maintain cleanliness and neatness of the front desk area
- Ideal candidate will be required to work all shift as needed: morning shifts, afternoon shifts, overnight shifts, weekends are mandatory, holidays are mandatory.
- Excellent computer skills including programs such as Word and Excel
- Have a proactive approach and be willing to assist as needed
- Prior front desk/night audit experience required
- Able to stand for long periods of time
- Able to lift 25 lbs.
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Night Audit
13 hours ago
Crescent Hotels & Resorts LLC Newark, United States**JOB OVERVIEW**: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. · **ESSENTIAL JOB FUNCTIONS**: · 1. Prepare daily Restaurant Revenue Report data ...
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Guest Service Agent/ Night Audit Relief
1 day ago
Comfort Inn Brooklyn Brooklyn, United States**Guest Service Agent · - Night Auditor** · **SUMMARY**: · To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. · **RESPONSIBILITIES**: · - Provide the highest quality of se ...
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M&R Hotel Management Brooklyn, United States**Guest Service Agent · - Night Auditor Relief** · - **Availability to cover Night Auditor Shift when required.**_ · **SUMMARY**: · To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and h ...
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M&R Hotel Management Brooklyn, United States**Guest Service Agent · - Night Auditor** · **SUMMARY**: · To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. · **RESPONSIBILITIES**: · - Provide the highest quality of se ...
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Night Audit
2 days ago
White Lodging Teaneck, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. ...
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night audit
5 days ago
Levine Management Group LLC Plainview, United StatesJob Description · Job Description · We are seeking a fun, warm, energetic, service-oriented individuals to join our front desk team as a Front Desk Night Auditor. The ideal Front Desk Night Auditor candidate has a natural passion for delivering an authentic message and possesses ...
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night audit
5 days ago
Levine Management Group LLC Plainview, United StatesJob Description · Job DescriptionHotel Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial ...
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Guest Service Agent/Relief Night Audit
1 week ago
Lumahotels New York, United States** Guest Service Agent/Relief Night Audit** · **Job Category****:** Front Office **Requisition Number****:** GUEST005416 Showing 1 location **Job Details** · **Description** · JOIN OUR DYNAMIC TEAM · LUMA is seeking an experienced Front Desk Agent/Relief Night Audit to join o ...
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Guest Service Agent/ Night Audit Relief
5 days ago
Comfort Inn Brooklyn New York, United StatesJob Description · Job DescriptionGuest Service Agent- Night Auditor · SUMMARY: · To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. · RESPONSIBILITIES: · Provide the highe ...
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Weekend Night Audit
1 week ago
Maine Course Hospitality Group Brunswick, United States:Are you a Night Owl? · Have a talent for problem solving and love to help? · We have the perfect job for you · As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift · Welcome the weary traveler, the late-night check-in's and ...
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Hotel Night Audit
4 days ago
Courtyard/ Residence Inn- Yonkers, NY Yonkers, United StatesJob Description · Job DescriptionNight Auditor assists guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent ...
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Weekend Night Audit
1 day ago
Maine Course Hospitality Group Brunswick, United States:Are you a Night Owl? · Have a talent for problem solving and love to help? · We have the perfect job for you · As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift · Welcome the weary traveler, the late-night check-in's and ...
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night audit- part time
5 days ago
Levine Management Group LLC Plainview, United States Part timeJob Description · Job Description · We are seeking a fun, warm, energetic, service-oriented individuals to join our front desk team as a Front Desk Night Auditor, 2 days a week. The ideal Part Time Front Desk Night Auditor candidate has a natural passion for delivering an authent ...
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Specialist Ro Business Operations
13 hours ago
Hilton Grand Vacations New York, United StatesThe pay for this position is $28.36-$28.85 per hour. · **HGV Now Offers Day One Team Member Benefits** · The **Specialist RO Business Operations** is responsible for reviewing accounting activities of all aspects of resorts, home owners associations, rentals and retail for New Yo ...
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Operations Manager
2 days ago
Romer Hell's Kitchen New York New York, United StatesCompensation Type: Yearly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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Front Desk Manager
1 week ago
Pearl Hotel New York, United StatesJob Summary: · We are seeking a highly organized and customer-oriented Front Desk Manager to join our team. As the Front Desk manager, you will be responsible for overseeing all front desk and housekeeping operations and ensuring a positive experience for our guests. This is a fu ...
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Temporary-front Office Manager
1 week ago
Hilton Grand Vacations New York, United States**This role pays between $70,000-$72,000 on a yearly basis.** · **What will I be doing?** · The **Temporary** **Front Office Manager **manages, advises and coordinates all efforts of the front desk, reservations, night audit, telephone operations, bell, and concierge/club service ...
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Registered Nurse
5 days ago
Amsterdam Nursing Home New York, United States**Registered Nurse (RN) Supervisor Evenings/Night** · **Amsterdam Nursing Home **is actively hiring **Registered Nurse (RN) Supervisors **for** **our Skilled Nursing Facility in the heart of New York City. · **EVENING AND NIGHT SHIFTS AVAILABLE** · **IMMEDIATE HIRE **| **APPLY TO ...
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Front Office Manager
6 days ago
Giularos Hospitality New York, United StatesGiularos Hospitality is looking for an awesome Front Office Manager to oversee the front office at a boutique property in NYC (Midtown) · - Oversee Front Desk, Night Audit and Bell · - Manage day to day operations of front office · - Handle room blocking, scheduling, payroll, tra ...
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Office/ Human Resources Administrator
1 week ago
COQODAQ New York, United StatesGracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and ...
Front Desk Agent and Night Audit - Newark, United States - Doubletree Newark Penn Station
Description
Doubletree by Hilton Newark Penn-Station is seeking a Front Desk/Night Auditor. This dual role, working as both front desk agent on necessary shifts and night auditor on necessary shifts is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Doubletree by Hilton Newark Penn Station hotel is centrally located in the heart of downtown Newark. Attached to the Newark Penn Train Station, this location provides hotel guest an easy and quick access to the trains, offering a convenient way to explore New York City and the surrounding areas.
Job Responsibilities:
Job Requirements:
Source: Hospitality Online
Front Desk Agent and Night Audit professionals in New York City
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Kiezia Joseph
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