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    Human Resources Generalist - Boise, ID, United States - Teleperformance USA

    Teleperformance USA
    Teleperformance USA Boise, ID, United States

    3 weeks ago

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    Description
    Human Resources

    Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978.

    This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity.

    You'll support the strategy and operations of our employee experience, to include onboarding new employees, navigating and solving employee relations, driving data-based decisions to solve complex problems and more.

    This position requires you to think big - leverage data to do what's right for our people and fair for our business, while growing a more diverse, promotable and inclusive workforce.

    Partnering effectively with operations, Training, QA including Learning & Development, Employee Care, Recruiting, Benefits, and Compensation.

    • Consult and advise on leave management, unemployment tax reductions, employment verifications, I9 processing, background checks and more.
    • Partner with new employees to answer questions, provide HR mentorship and guide new hires as they enter Teleperformance.
    • Manage all employee relation concerns in conjunction with the HRBP, completing critical task without delegation.
    • Maintaining confidentiality as you will be partnering with a multitude of HR Teams
    • Critical thinking, proactive attitude, strong writing, and communication skills.
    • Ability to compile data while using that data to tell a story, demonstrating strong time and work management skills.
    • Reacts well under pressure; At least two (2+) years' experience in a HR Assistant or other HR role including coaching, employee relations, recruiting, compensation, training, leave management and/or HR project or program implementation.
    • Experience with MS Excel, Word and PowerPoint.
    • That's why we continually invest in creating outstanding work experiences and endless development opportunities.
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