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    Fulfillment Manager - Birmingham, United States - Sterling Search Partners

    Sterling Search Partners
    Sterling Search Partners Birmingham, United States

    2 weeks ago

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    Human Resources
    Description

    Sterling Search Partners is helping a growing Birmingham client with its search for a Warehouse Fulfillment Manager position.

    • Overseeing daily order fulfillment activities, including order processing, picking, packing, and shipping preparation.
    • Working alongside a 3PL and utilizing their WMS software to optimize warehouse and fulfillment operations
    • Tracking inventory levels to prevent stock-outs and/or deadstock
    • Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals
    • Preventing inventory shrinkage, accidents, and occupational hazards
    • Optimizing Procurement of inventory by improving vendor relationships, performance, and lead times
    • Managing a dynamic team of production supervisors, full-time and part-time warehouse staff, and other direct reports
    • Maintaining positive and mutually beneficial relationships with vendors, suppliers, manufacturers, and 3PLs (if applicable)
    • Reporting weekly on multiple fulfillment and performance KPIs
    • Providing data-backed and actionable updates to senior management to improve order fulfillment SLAs and vendor performance
    • Supporting efforts to attain certifications (such as ISO 9002 and COPC) for quality in installation, production, and customer experience

    Desired Skills

    • Proven track record of analytical, interpersonal, leadership, and project management skills
    • Prior experience and familiarity with warehouse operations*
    • Proficient in Microsoft Office (Word, PowerPoint, Excel, etc.), inventory management systems, and warehouse management systems
    • Detail-oriented
    • Multitasking capabilities
    • Business-level communication skills (oral and written)
    • A strong customer-oriented focus
    • Bachelor's degree
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