- Meet with stakeholders to understand requirements, perform gap-analysis, determine design and identify appropriate deployment strategy.
- Perform gap analysis with ITSM and ITIL process, product capabilities and business requirements to provide a comprehensive solution
- Configure and customize ServiceNow application/solution that includes screen designs, workflow configuration, reports, data imports, integration with third party software, and custom application development as per business requirements and expectations using out-of-box features
- Develop custom applications using the ServiceNow AppEngine module
- Provide administration, application development, maintenance, and technical support by using product best practices and techniques to configure robust solutions.
- Follow best practices and continuous improvement process to identify future upgrade issues and design considerations
- Periodically update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes
- Respond to technical issues in a professional and timely manner.
- Develop, maintain, and execute reports to ensure system operation meets performance targets.
- Create and maintain system design and operations documentation.
- Complete other duties as assigned
- Bachelor's Degree from an accredited college or university is required; Additional experience would be considered inlieu of degree
- At least twelve (12) years of IT experience
- 3+ years of technical lead experience in implementing ServiceNow
- 5+ years in ServiceNow configuration and development experience with ITSM, CSM and/or equivalent
- Support, perform and troubleshoot deployment issues.
- Review the existing documentation and document technical specifications.
- Perform maintenance on existing software products and contribute knowledge of business applications.
- Contribute as necessary to the development of all project artifacts throughout the system development life cycle.
- ServiceNow Implementation certification and ServiceNow Certified System Administrator (CSA) certification
- Experience in developing customized application using the ServiceNow App Engine module including implementation of the data model, user experience components, logic and automation, and security
- Deep functional and technical knowledge of the ServiceNow configuration and implementation
- Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
- Expert knowledge of ServiceNow performance, availability monitoring, and analysis as well as configuration management
- Ability to obtain and maintain public trust security clearance
-
Servicenow ITSM Core Architect
Found in: Lensa US 4 C2 - 5 days ago
Global Channel Management New York, United StatesJob Description: · Servicenow ITSM Core Architect needs 5+ years' experience · Servicenow ITSM Core Architect requires: · •ServiceNow Certified System Administrator · •ServiceNow Certified Implementation Specialist in at least 1 product suite ServiceNow Certified Application Dev ...
-
Servicenow ITSM Core Architect
Found in: Lensa US 4 C2 - 4 days ago
Global Channel Management New York, United StatesServicenow ITSM Core Architect needs 5+ years' experience · Servicenow ITSM Core Architect requires: · ServiceNow Certified System Administrator · ServiceNow Certified Implementation Specialist in at least 1 product suite ServiceNow Certified Application Developer · Certified ...
-
Sr. ServiceNow Architect
Found in: Lensa US 4 C2 - 4 days ago
Diverse Lynx New York, United StatesRole Name: Sr. ServiceNow Architect · Location: Remote · Hire Type: Contract · Sr ServiceNow Architect JD TSOM, OMT, Platform Architect · Minimum Experience Required: · round 12+ years of experience in the ServiceNow Platform Expertise · 7+ years of relevant experience in Servic ...
-
ServiceNow Developer
Found in: Appcast US C2 - 13 hours ago
Alldus New Jersey, United StatesServiceNow Developer · Full Time-Remote but candidates must be close to office in Ridgefield Park, NJ · Salary: $100k-150k depending on experience + Benefits & Bonus · Overview: · We are looking for an experienced ServiceNow Developer to work hands on in the ServiceNow platform w ...
-
Senior ServiceNow Developer
Found in: Appcast US C2 - 19 hours ago
Alldus New York, United StatesSenior ServiceNow Developer · Full Time-Remote but candidates must be close to office in · Ridgefield Park, NJ · Salary: $120k-150k depending on experience + Benefits & Bonus · Overview: · We are looking for an experienced ServiceNow Developer to work hands on in the ServiceNow ...
-
Unified Communications Architect
Found in: Appcast US C2 - 19 hours ago
LHH New York, United StatesSenior VOICE/VOIP Engineer · LHH Recruitment Solutions · is looking for a · Unified Communications Architect · who will play a key role in providing senior-level technical support for all Voice over IP (VOIP) components within a enterprise. If you're passionate about telecomm ...
-
ServiceNow Architect
Found in: Lensa US 4 C2 - 19 hours ago
Oreva Technologies New York, United StatesPosition: · ServiceNow Architect · Location: onsite in Dallas, TX or Atlanta, GA. · Duration: 6+ Months · Job Description: · *Wants all spots hired within the next 2 weeks* -- 2 round IV process- all virtual · Modules they are prioritizing: · Reporting (On platform and Snowflak ...
-
ServiceNow Solutions Architect
Found in: Lensa US 4 C2 - 3 days ago
Fides Info Sys, Inc. New York, United StatesFiDES is looking for a ServiceNowSolutions Architect for a contract position. · The ServiceNow Architectis responsible for collaborating with the client while adhering to industry standards for configuration, development, support and maintenance of the ServiceNow platform. You w ...
-
ServiceNow CSM Architect
Found in: Appcast US C2 - 13 hours ago
Alldus New Jersey, United StatesAlldus International is a leading IT consulting and services firm, specializing in innovative solutions and technology implementations. We deliver cutting-edge solutions to our clients worldwide, helping them optimize their business processes and achieve digital transformation go ...
-
Application Architect
Found in: Appcast US C2 - 13 hours ago
Bayforce New York, United StatesThe Applications Architect will be responsible for designing, developing, implementing, troubleshooting and maintaining complex enterprise application solutions in support of the business. · Present enterprise technology architecture solutions which could include complex data str ...
-
Web Application Architect
Found in: Appcast US C2 - 13 hours ago
Bayforce New York, United StatesAs an Application Architect, you will be responsible for presenting and implementing enterprise technology architecture solutions, including complex data structures, integrations, networking, and security. You will play a pivotal role in translating future-state business capabili ...
-
Web Application Architect
Found in: Lensa US 4 C2 - 15 hours ago
Bayforce New York, United StatesAs an Application Architect, you will be responsible for presenting and implementing enterprise technology architecture solutions, including complex data structures, integrations, networking, and security. You will play a pivotal role in translating future-state business capabili ...
-
Junior Technical Delivery Manager
Found in: Lensa US 4 C2 - 5 days ago
Lenmar Consulting New York, United StatesKeywords:Keywords can include skills or job titles. If using multiple keywords, insert 'or' or 'and' between for best results (e.g. Java or Oracle) Keywords:Keywords can include skills or job titles. If using multiple keywords, insert 'or' or 'and' between for best results (e.g. ...
-
Epic Client Systems Administrator
Found in: beBee S2 US - 4 days ago
TEKsystems New York, United States ContractDescription: · ***100% Remote*** · ***Must be eligible to work in the US without sponsorship due to client requirements*** · Our healthcare client is looking for a ECSA Admin consultant who will be responsible for the Cloud migration, installation, maintenance, and optimization o ...
-
Chief Information Officer
Found in: beBee S2 US - 2 weeks ago
Mitchell Martin Inc New York, United States Full timeOur Client, An International Airport, is seeking an Chief Information Officer · Location: New York, NY · Position Type: IT Full Time · Job Summary: · You are bold and committed, hardworking and proactive CIO who is a strategic and impactful leader, with enterprise scale and excel ...
-
ServiceNow Architect
Found in: ZipRecruiter Standard US C2 - 2 days ago
PRI Technology Jersey City, United StatesJob Description · Job DescriptionCompetencies/Skillsets required: · At least 8 years of experience in ServiceNow · At Least 5 years of experience as an architect on ServiceNow Platform and implementation. · Solid ServiceNow implementation experience · Experience in ServiceNow Cat ...
-
Director of CC4E Solutions Engineering
Found in: Lensa US 4 C2 - 5 days ago
Dtcc Jersey City, United StatesJob DescriptionTitle - Director of CC4E Solutions EngineeringAre you ready to explore a world of possibilities?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at t ...
-
Director of CC4E Solutions Engineering
Found in: Lensa US 4 C2 - 2 days ago
Dtcc Jersey City, United StatesJob Description · Title - Director of CC4E Solutions Engineering · Are you ready to explore a world of possibilities? · Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, ...
-
Director Cloud Development Engineering
Found in: Lensa US 4 C2 - 3 days ago
Dtcc Jersey City, United StatesJob Description · Title - Director of CC4E Solutions Engineering · Are you ready to explore a world of possibilities? · Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, w ...
-
Systems Engineering, Vice President
Found in: Lensa US 4 C2 - 2 days ago
MUFG Americas Jersey City, United StatesSystems Engineering, Vice President page is loaded · Systems Engineering, Vice President · Apply · locations · Jersey City, NJ · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · WD · Do you want your voice heard and your actions to count? · ...
ServiceNow ITSM Architect - New Jersey, United States - Alldus
Description
Alldus are currently seeking a strong technical lead developer/ Architect that will lead end to end ServiceNow implementations, technical teams and successful delivery of the project. The lead should have clear understanding of ITSM and ITIL processes and applying those processes on ServiceNow platform. This includes ServiceNow platform customization, implementation, configuring workflows, process automations, system notifications and maintenance and configuration. The lead is required to coordinate with technical teams, internal and external stakeholders, and present use cases and provide expert guidance on implementing the solution.
The lead must demonstrate a willingness to learn new offerings from ServiceNow and overcome technical challenges in a fast-paced environment. The lead will provide design, and implementation expertise to a cross-functional software development team.
Job Summary
Requirements:
Additional Requirements as per contract/client: