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    Patient Services Representative - Honolulu, United States - Rehabilitation Hospital of the Pacific

    Rehabilitation Hospital of the Pacific
    Rehabilitation Hospital of the Pacific Honolulu, United States

    2 days ago

    Default job background
    Part time
    Description

    Position Title:
    Patient Services Representative


    FLSA Status:
    Non-Exempt


    Reports To:
    Clinic Manager; Clinic Supervisor; Director of Clinical Support and Therapy Leadership


    POSITION SUMMARY:
    Schedules patients identified for outpatient therapy services to assure required patient therapy hours are provided.

    Coordinates in/outpatient resources for timely continuum of care and reduces patients' scheduling conflicts, changes, and cancellations/no-shows, between all disciplines and timely clinical documentation of services provided.

    Handles and answers questions regarding patients' and practitioners' schedules.

    Collaborates with in/outpatient Therapists, Physicians, Care Coordinators, Nursing Unit Secretaries, Dietary Staff, and Patient Financial Services (PFS) in order to provide timely services for patients requiring outpatient services as needed.


    Starting Wage:
    $15.791

    The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position.

    The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.


    JOB SPECIFICATIONS:

    REQUIRED QUALIFICATIONS

    Education:

    • High school graduate or equivalent.

    Skills/Experience:

    • One (1) year experience in a healthcare setting.
    • Basic computer knowledge.

    PREFERRED QUALIFICATIONS

    Education:

    • Business school graduate or higher in the field of healthcare.

    Skills/Experience:

    • Familiarity with rehabilitation and/or healthcare front office.
    • Two (2) or more years work experience in a medical/hospital setting.
    • Completion of medical terminology course.
    • Experience in scheduling, receptionist's functions, and trained in customer service.
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