Patient Service Representative - Honolulu, United States - TEKsystems

Description

Patient Service Representative


Location:
Honolulu, Hawaii (Onsite)


Salary:
$19 per hour


Company Overview:
A large healthcare group committed to providing exceptional

patient care on the beautiful island of Honolulu, Hawaii is hiring patient service reps. Their

mission is to improve the health and well-being of our community by delivering

compassionate and efficient healthcare services.


Role Summary:
As a Patient Service Representative , you will play a crucial

role in ensuring a seamless experience for our patients. You will be the first

point of contact for patients, providing exceptional customer service,

scheduling appointments, and assisting with administrative tasks. Your

attention to detail, empathy, and ability to communicate effectively will

contribute to our patients' overall satisfaction.


Responsibilities:

Greet and Assist Patients:
Welcome patients with a warm and friendly demeanor, ensuring they feel comfortable and valued.

Appointment Scheduling:
Coordinate patient appointments, ensuring optimal scheduling and efficient use of resources.

Patient Registration:
Collect and verify patient information, including insurance details and medical history.

Answer Inquiries:
Address patient queries via phone, email, or in person, providing accurate information and excellent customer service.

Collaborate with Healthcare Professionals:
Liaise with physicians, nurses, and other staff members to facilitate patient care.

Maintain Clean and Organized Workspace:
Ensure the reception area is tidy and welcoming.

Adhere to Policies and Procedures:
Follow established protocols to maintain compliance with healthcare regulations.


Qualifications:
High School Diploma or Equivalent

Excellent Communication Skills:
Ability to communicate effectively with patients, colleagues, and healthcare providers.

Customer Service Experience:
Prior experience in a customer-facing role is preferred.

Attention to Detail:
Accurate data entry and record-keeping skills.

Empathy and Compassion:
A genuine desire to assist patients and provide exceptional service.

Proficiency with Computers:
Comfortable using electronic health record systems and office software.


Benefits:
Competitive hourly wage of $19 per hour

Professional development opportunities

If you are passionate about making a positive impact in healthcare and

thrive in a dynamic environment, we encourage you to apply for this rewarding

position. Join our team and contribute to the well-being of our community