- CXI and customer retention.
- Unit volume for team.
- Productivity of individuals on sales team.
- Front and backend margins.
- Closing of deals and overcoming objections.
- Assist the General Sales Manager and/or Sales Manager with recruiting, interviewing, hiring and firing of employees.
- Recruit, train, motivate, counsel and monitor the performance of individual sales teams.
- Assist individual salespeople in setting aggressive, yet realistic monthly sales goals.
- Track all customers and making sure all leads are logged along with effective follow up for all potential buyers by monitoring a prospecting and sales CRM system.
- Ensure that the team meets or exceeds all activity standards for prospecting calls, appointments, customers logged, and closes.
- Participate in daily sales meetings and conducting sales training.
- Ensure that customers are greeted immediately, in a courteous and friendly manner.
- Handle telephone transactions quickly and courteously.
- Ensure that customers are properly qualified for needs, wants and the ability to buy.
- Follow the dealership sales process so that all customers receive consistent treatment when doing business.
- Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans.
- Enforce road test, pre-delivery inspection, and vehicle delivery policies.
- Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to "make things right".
- Carry out daily team meetings.
- Continuously train and develop your team on techniques and the sales process.
- Monitor and follow up with all sales leads and work every deal to completion.
- Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning.
- Train all sales personnel to use the dealership sales process.
- Model and expect from your team superior customer service.
- Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership.
- Perform other related duties as assigned or requested.
- Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning.
- Train all sales personnel.
- Ensure adherence to policies and procedures for the Sales Department in concert with the Sales Manager and/or General Sales Manager.
- Model and expect from your team superior customer service.
- Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership.
- Assist the General Sales Manager and/or Sales Manager with recruiting, interviewing, hiring and firing of employees.
- Recruit, train, motivate, counsel and monitor the performance of individual sales teams.
- Minimum 3-years auto or motorcycle sales experience required.
- Auto or motorcycle sales management experience preferred but not required.
- High School Diploma or equivalent degree or greater required.
- Ability to take initiative and problem solve.
- Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Applicable experience in big ticket retails sales strongly preferred.
- Passion for the motorcycling lifestyle and riding community.
- Must have ability to relate with broad customer base.
- Excellent verbal and written communication skills.
- Ability to present oneself as well as the company in a professional manner.
- Knowledge of applicable laws/policies/principles/etc.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
- Attention to detail.
- Interpersonal skills and customer service skills required.
- Approachable, likeable, and enthusiastic personality.
- High energy level needed.
- Be self-motivated, positive, driven and helpful.
- Ability to handle confidential information responsibly.
- Great customer service, excellent personal communication, and demonstrated closing skills.
- Ability to work a flexible schedule including weekends, Holidays, and evenings.
- Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership. Experience with CRM and/or computerized inventory systems, or the ability to quickly learn.
- Valid driver's license and motorcycle endorsement.
- Requires the use of both hands.
- Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
- Requires standing and/or walking for extended periods of time.
• Requires the ability to balance and push an 800+lb motorcycle. - The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
- Frequently works near moving mechanical parts.
-
Sales manager
3 days ago
Sapphire Enterprises Glenaire, United StatesFor our client, an internationally operating and family-owned company in the chemical industry with headquarters in Hamburg, we are currently looking for a communicative Sales Representative (m/f/d) for direct placement. · Your responsibilities · Leading the sales team on a profe ...
-
Sales Manager
1 week ago
Volcano Harley-Davidson Gladstone, United StatesJob Description · Job DescriptionJob Title: Sales Manager · Department: Motorcycle Sales · Supervisor: General Sales Manager and General Manager · Summary Description · Lead and manage employees by training and motivating all sales personnel while assisting in the oversight of th ...
-
Sapphire Innovations Kansas City, United StatesJOB DESCRIPTION: CRM/DATA MANAGEMENT SPECIALIST IN THE SALES MANAGEMENT DEPARTMENT (FULL-TIME/PART-TIME) AT SPARKASSE DÜREN · As the regional market leader, Sparkasse Düren places great emphasis on customer-oriented product design, which is bundled in the Sales Management departm ...
-
Retail Private Banker Ii
3 weeks ago
Peapack-Gladstone Bank Gladstone, United States**Description**: · **Position Overview** · Manages and drives all aspects of sales development, operations and customer service activities within the branch. Delivers financial service products to current and potential customers while meeting established sales and deposit goals a ...
-
Vehicle Dispatcher
3 weeks ago
BlueWave Solutions Gladstone, United StatesThe Rabus car dealership is a family-owned company with a 50-year tradition in the automotive trade and car repair sector. We offer a comprehensive sales and service range for vehicles, placing great emphasis on quality, expertise, and customer satisfaction. · Join us as a Vehicl ...
-
Eclipse Solutions Gladstone, United StatesSMS group is a global leader in forward-thinking technology and outstanding service in the machinery and plant engineering industry for the metal industry. Our team of over employees worldwide generated a turnover of over 3.1 billion EUR in 2022. We utilize our 150 years of exper ...
-
Dual Bachelor of Arts in Sport Business
4 days ago
Cascade Enterprises Gladstone, MO, United States Freelance**In cooperation with IST University of Management, we offer the opportunity to complete a dual study program within 7 semesters at our company.** · **Dual Bachelor of Arts in "Sportbusiness Management":** · **Company:** · Golfclub Mülheim an der Ruhr Raffelberg · **Location:** · ...
-
Skyline Enterprises Gladstone, United StatesIn the Dual FOM Bachelor's program "Business Administration dual compact" (B.A.), you will gain versatile knowledge in business administration, from marketing and accounting to controlling, project and personnel management. During your studies, you will also train important futur ...
-
Manager Ii Sales Geotech
5 days ago
NCFI Polyurethanes Missouri City, United States**Essential Duties and Responsibilities**: · - Other duties may be assigned._ · Provide management and leadership to the territory sales managers, as well as supporting the technical group in sales related activities. · Be the key point of contact for all Geotech customers with r ...
-
Sales Manager for The Fitness Industry
5 days ago
Premier Martial Arts Missouri City, United StatesAttn: We are looking for motivated and inspired individuals that are looking for the right platform to inspire and motivate children and adults to be the best version of themselves. · We will train you on our systems. We need you to bring to the table: · Great communication skill ...
-
Vehicle Detailer
4 days ago
SilverLinx Northmoor, MO, United States Freelance**Company**: · - Autohaus H. Tietjen KG- Alte Dorfstraße Stade · - ŠKODA Sales and Service Partner**Contact Person**: · - Tim Tietjen · **Job Details**: · - Job ID Job Title- Vehicle Detailer (m/f/d)- Location Stade- Department- Service- Employment Type- Full-time (40 hours per ...
-
Sales Territory Manager
1 week ago
Force America Riverside, United StatesJob Description · Job DescriptionOverview: Sells value added mobile hydraulic systems and parts, covering a wide variety of applications to achieve gross margin and sales goals set by the company. · Essential Responsibilities: · Grows sales of FORCE America products in assigned ...
-
Sales Manager Furniture or Home Accessories
4 days ago
Titan Industries Orrick, MO, United States FreelanceSales Manager Furniture or Home Accessories (m/f/d) · | Salzburg/Upper Austria/Vorarlberg/Tyrol | XXXLutz Store Feldkirch | Full-time · Responsibilities · - Responsible for all sales activities and sales control in the departments of Bedroom, Living Room, Dining Room, Foyer, Smal ...
-
Administrative Assistant
3 weeks ago
Skyline Solutions Claycomo, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff bring years of experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to their work with a strong s ...
-
Cascade Innovations Kansas City, United StatesAbout the Company · We are a globally operating trade fair construction company with headquarters in Cologne and another location in Hilden. Worldwide, we have more than 25 branches. · Our team consists of experienced and enthusiastic professionals who are passionate about trade ...
-
Sales Manager- Missouri Market
5 days ago
Fortune International Riverside, United StatesThe Sales Manager is responsible for achieving sales goals by engaging and building external accounts through our seafood and gourmet foods portfolios. The position requires insightful analysis into customers' needs and developing strategies to meet them. The incumbent will also ...
-
Training to become a fresh produce specialist
3 weeks ago
Cascade Ventures Claycomo, United StatesWhat can you make of yourself in Claycomo? · Become an all-rounder. This training, which guarantees you two IHK qualifications, is relatively new - and therefore particularly exciting. It combines creativity, sociability, and business talent with technical and social skills. In a ...
-
Salesperson (m/f/d)
3 days ago
Velocity Enterprises Claycomo, United StatesLocation: 89407 Dillingen | Contract type: Full/Part-time, temporary | Job ID: 844286 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey to our customers in sales every day the good fe ...
-
Commercial Employee
4 days ago
Diamond Dynamics Houston Lake, MO, United States FreelanceThe Japanese Marubeni Corporation is an internationally active trading and service conglomerate and is one of the top five trading houses in Japan. Founded in 1858, Marubeni currently employs approximately 4,400 people worldwide. Its business areas range from commodities and serv ...
-
Sales Manager- Missouri Market
2 weeks ago
Fortune International, LLC Riverside, United StatesJob Description · Job Description The Sales Manager is responsible for achieving sales goals by engaging and building external accounts through our seafood and gourmet foods portfolios. The position requires insightful analysis into customers' needs and developing strategies to m ...
Assistant Sales Manager - Gladstone, United States - Volcano Harley-Davidson
1 week ago
Description
Job Description
Job DescriptionJob Title: Assistant Sales Manager
Department: Motorcycle Sales
Supervisor: Sales Manager and/or General Sales Manager
Summary Description
Lead individual teams within the Sales department while focusing on customer and employee retention. Set the tone in a fun, upbeat environment. Achieve success with our revolutionary, proven, sales process that is all about creating a better motorcycle buying experience with happy/motivated employees, who love what they do.
Duties and Responsibilities
Supervisory Responsibilities
Qualifications & Job Requirements
Physical Demands
Working Conditions