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Collections Specialist
6 days ago
LendingPoint LLC Kennesaw, United StatesJOB SUMMARY: Responsible for collecting on designated accounts, maintain good customer relations with borrower and effectively solve problems in an effort to resolve account delinquency and prevent losses. · The following information aims to provide potential candidates with a be ...
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Customer Experience Collections Specialist
1 week ago
Airgas Inc Kennesaw, United StatesR Customer Experience Collections Specialist (Open) · Location: · Kennesaw, GA (SAF) - Management · How will you CONTRIBUTE and GROW? · Onsite - Monday - Friday (Hybrid Eligible After Successful Training Period) · If you are seeking a company that values its employees, encourages ...
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Collections Specialist II
2 weeks ago
Budget Car Rental Cumberland, United States:The insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. · Responsibilities · • Review claim files to determine potential coverage and develop collection strategies · • Initiate communication with customers, insurance co ...
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Collections Specialist II
2 weeks ago
Budget Car Rental Cumberland, United States:The insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. · Responsibilities · • Review claim files to determine potential coverage and develop collection strategies · • Initiate communication with customers, insurance co ...
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Collections Specialist II
2 weeks ago
A Betterway Rent A Car Inc Marietta, GA, US, United StatesThe insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. · Responsibilities · • Review claim files to determine potential coverage and develop collection strategies · • Initiate communication with customers, insurance com ...
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Collections Specialist II
2 weeks ago
A Betterway Rent A Car Inc Marietta, United StatesJob Description · Job DescriptionThe insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. · Responsibilities · • Review claim files to determine potential coverage and develop collection strategies · • Initiate communicat ...
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Collections Specialist II
3 weeks ago
Budget Rent A Car Marietta, United StatesThe insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. · Responsibilities · •Review claim files to determine potential coverage and develop collection strategies · •Initiate communication with customers, insurance co ...
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Collections Specialist
3 weeks ago
Aptean Enterprise Software Alpharetta, United StatesAre you ready for whats next, now? Were looking for a Collections Specialist for our office in Alpharetta, GA. The position is fulltime. Youll join an awesome team to support our growing customer base. About the Role The Collections Specialist wil Collections, Specialist, Finance ...
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Collections Specialist
2 weeks ago
SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties Villa Rica, United StatesJob Description · Job DescriptionCollections Specialist · Do you love working with numbers? Do you want to be the driving force behind increasing profits of a growing company? · Then, dont miss your chance to join our Franchise as a new Collections Specialist. In this position, ...
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Collections Specialist
22 hours ago
Ledgent Finance & Accounting Alpharetta, United StatesJob Description · Job DescriptionContract Commercial Collections Specialist Alpharetta (Onsite Daily) · Salary $20-$22 Hourly · Daily Duties · Monitor accounts to identify outstanding debts. · Investigate historical data for each debt or bill. · Find and contact customers to a ...
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Collections Specialist II
2 weeks ago
A Betterway Rent A Car Inc Cumberland, United StatesThe insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. · Responsibilities · • Review claim files to determine potential coverage and develop collection strategies · • Initiate communication with customers, insurance com ...
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Collection Specialist
3 weeks ago
SEI Group, LLC Atlanta, United StatesJob Description · Job DescriptionWe are looking for a Collection Specialist to join our team You will be responsible for reconciling accounts and collection of unpaid balances. · Responsibilities: · Research and resolve account discrepancies · Contact customers with overdue acco ...
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Collections Specialist
4 days ago
defi AUTO LLC Atlanta, United StatesJob Description · Job DescriptionAbout defi SOLUTIONS: · defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicin ...
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Accounts Receivable Collection Specialist
2 days ago
PrideStaff Marietta, United StatesAccounts Receivable Collection Specialist · Shift/Hours: Monday - Thursday - 8:00am - 5:00pm, Friday - 8:00am - 4:00pm · Pay Rate: $22-$24/hour DOE · Location: Marietta, GA · Experience: Minimum 1 year experience · We have an exciting opportunity for an Accounts Receivable Co ...
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Accounts Receivable Collection Specialist
1 week ago
Pridestaff Marietta, United StatesJob Description · Job DescriptionAccounts Receivable Collection Specialist · Shift/Hours: Monday - Thursday - 8:00am - 5:00pm, Friday - 8:00am - 4:00pm · Pay Rate: $22-$24/hour DOE · Location: Marietta, GA · Experience: Minimum 1 year experience · We have an exciting opportunity ...
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1st Party Collection Specialist
2 weeks ago
Sequium Marietta, United States· Sequium is currently searching for 1st Party Collection Specialists · Qualified representatives will have prior call center experience to handle targeted outbound calls to consumers and/or authorized third parties, answer inbound calls, and negotiate the repayment of past-due ...
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Collection Specialist
3 weeks ago
Advanced Mediation Group Atlanta, United StatesJob Description · Job Description ARS Management Group is currently hiring experienced Collectors in the Decatur Area that are knowledgeable working credit card accounts. We offer competitive pay as well as an attractive bonus structure. If you think you have what it takes, and w ...
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1st Party Collection Specialist
2 weeks ago
Sequium Marietta, United StatesJob Description · Job Description · Sequium is currently searching for 1st Party Collection Specialists · Qualified representatives will have prior call center experience to handle targeted outbound calls to consumers and/or authorized third parties, answer inbound calls, and neg ...
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Collections Specialist
4 days ago
Aldridge Pite Haan Atlanta, United StatesJob Description · Job DescriptionAldridge Pite Haan is a multi-state law firm handling legal collections. We are currently hiring for our call center. Daily responsibilities include: · Making/receiving 125 calls daily · negotiating payment plans · working within a team environmen ...
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3rd Party Collections Specialists
2 weeks ago
Sequium Marietta, United StatesJob Description · Job DescriptionSequium Asset Solutions has immediate openings for Experienced Collections Representatives. · Sequium is looking to fill several Collector positions at our Marietta location. In this position you will contact consumers and negotiate repayment of o ...
Collections Specialist - Kennesaw, United States - LendingPoint LLC
3 days ago
Description
JOB SUMMARY:
Responsible for collecting on designated accounts, maintain good customer relations with borrower and effectively solve problems in an effort to resolve account delinquency and prevent losses.
ESSENTIAL JOB FUNCTIONS:
Establish telephone and email contact with customers to determine the reason for delinquency and understand what they can do to bring the account current.
This would include follow-up contact, promise to pay dates are met, and all written notices required under the Fair Debt Collection Practices are followed.
Prevent impending loss and increase profitability through negotiation and enforcement of scheduled collection campaigns.Negotiate account resolution and accurately input and document actions within the collection systems while maintaining company performance and productivity standards.
Review, process and verify accounts and account balances.Make decisions with regards to the loans best course of action to include but not limited to payment plans, workout agreements and recovery plans in accordance with our company policy and procedures.
Perform investigative activities to evaluate and determine the whereabouts of customers through database searches and system records (skip tracing).Conduct all collection efforts in accordance with company policy and procedures.
Represent the company in a professional and enthusiastic manner by providing an exceptional level of customer service, supporting the mission statement, and adhering to our core values in all functions of the job responsibilities and interaction our customers.
Maintain up-to-date and accurate information in the company designated systems, including but not limited to customer contact information.Maintain the defined minimum monthly Quality Assurance score.
OTHER JOB FUNCTIONS:
Must be able to work overtime, as needed.
Must be able to work a Flexible schedule.
Must be able to work weekends.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
High School Diploma or Equivalent
One (1) year of collections experience
Proficient in e-mail management, MS Office Suite (Word, Excel)
Basic knowledge of FDCPA, UDAAP, TCPA, FCRA and CFPB
Excellent verbal and written communication skills
Understand and apply sound business math skills
COMPETENCIES:
Customer Service:
Exceptional attitude and a passion for providing outstanding service to external customers.
Communications:
Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Problem Solving and Analysis:
ability to solve issues efficiently and quickly.
Active Listening:
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he or she disagrees.
Negotiation:
Explores positions and alternatives to reach outcomes that gain acceptance of all parties.
Teamwork:
Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views.
Attendance and Punctuality:
Meets attendance and punctuality guidelines.
SUPERVISORY RESPONSIBILITY
None
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk, reach, and sit for a minimum of 8 hours with or without reasonable accommodation.
The employee is required to use hands to finger, handle, or feel objects and/or tools.The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds.
WORK ENVIRONMENT
While performing the logistics duties of this job, the employee is frequently exposed to moderate noises such as computers, printers, and other light traffic noise in an office setting.
This role is in-office.Remote work may be performed from a pre-approved location, as arranged, and scheduled by team management and approved by department leadership.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change or be supplemented at any time with or without notice.Skills
Preferred
Collections Management
Customer Service
Microsoft Office
