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Supervising Navigator - Washington, United States - Fedcap Rehabilitation Services
Description
The Supervisor for DC Career MAP Workforce Development program oversees Navigators (case management staff) and support staff, ensuring adherence to policy and protocol, and acting as the main point of contact for assigned case load (Family Re-Housing Stabilization Program participants referred by the District of Columbia's Department of Human Services).
The Supervising Navigator coordinates services to ensure Navigators effectively support their assigned participants through a coaching model and achieve performance benchmarks, going beyond traditional case management.
Career MAP Program Overview:
The District of Columbia Career Mobility Action Plan (Career MAP) aims to eliminate barriers for families seeking sustainable employment. It provides resources to families who have experienced homelessness and are at risk of losing essential benefits due to income limitations, taking a holistic, two-generational approach to support families.
Career MAP focuses on family well-being components such as career pathways, child development, financial assets, health, and social capital, tailored to individual participants' needs.
Essential Functions:
Education and Experience:
Bachelor's degree in social work, counseling, business administration, or related field.
Three years' supervisory experience in vocational rehabilitation or related field.
Bilingual proficiency is a plus.
QUALIFICATIONS:
An individual must be able to perform each essential duty satisfactorily.
WORK ENVIRONMENT:
The work environment characteristics are representative of those encountered while performing the essential job functions.
Equal Opportunity Employer
