- Greets patients promptly in a friendly manner, assists patients with special needs and provides necessary information & always respects confidentiality.
- Accurately identifies patient, performs accurate and complete registration & obtains necessary consents & signatures.
- Obtains all required information for billing, enters correct diagnosis code(s). Enters information and follows registration protocols as needed to insure accurate and timely billing.
- Orders tests correctly in computer system, prints requisition and verifies orders.
- Communicates well with other staff members to insure excellent customer service and appropriate follow-up.
- Answers phone promptly and appropriately.
- Accurately labels and receives specimens into laboratory LIS system & delivers to appropriate section.
- Acts as a customer service representative for the laboratory including but not limited to: faxing, verbal result reporting, add-ons, questions etc.
- Fulfills all compliance responsibilities related to the position.
- Performs other duties as assigned.
- HS Graduate or Equivalent
- Significant manual skills / motor coord & finger dexterity
- Little or no potential for occupational risk
- Sedentary/light effort. May exert up to 10 lbs. force
- Generally pleasant working conditions.
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Lab Registration - Danbury, United States - Nuvance Health
Description
Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care.
Non-acute care is offered through various affiliates,Summary:
Performs registration, order entry and reception functions for Laboratory. Obtains appropriate information regarding patient demographics, insurance coverage and
obtains necessary patient signatures on authorizations and waivers of non-coverage, if appropriate. Accepts phone orders and requests follow-up written physician order.
Responsibilities:
Other information:
Required:
High School Diploma. Minimum of 1 year experience plus customer service experience. CT Driver's License for travel to offsite locations.
Data entry required.
Desired:
Medical terminology, ICD-9 coding, medical office/hospital experience.
Location:
Danbury-24 Hospital Ave
Work Type:
Full-Time
Standard Hours: 40.00
FTE:
Work Schedule:
Evening 8
Work Shift: 8 HOUR EVENING SHIFT, ROTATING SATURDAYS AND HOLIDAYS, AS NEEDED
Org Unit: 131
Department:
Outside Lab
Exempt:
No
Grade:
U3
Salary Range:
$ $28.22 Hourly
Education:
Essential:
Working conditions:
Essential:
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.