Customer Service Representative - Granite City, United States - Lanter Delivery Systems

Lanter Delivery Systems Granite City, United States

1 week ago

Description

Job Description

Customer Service Representative - (CSR) - Remote after training in our Madison IL office. Looking for local candidates to St Louis, MO

Tuesday - Saturday Shift - 5AM- 2PM

Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.

The ideal candidate will embody our company's Non-Negotiables:

Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
Be Fearless - We never fail, we only learn.
We are One Team - We achieve more together by collaboration and consensus.
Delivery on Commitments - We do what we say we will do.
We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other.

Job Responsibilities:

Direct customer contact via phone & e-mail
Assisting with inquiries and problem resolution
Promote/maintain positive service provider relationships
Daily entering of data and compiling/completing time-sensitive reports
Provide customer service at all times
Performs clerical work as required including answering phone calls, operating various office machines and computers, etc.
Other duties as assigned

Job Requirements:

High School Diploma or equivalent
2+ years customer service experience in a business-to-business environment
Clear, pleasant speaking voice and easy to understand
Excellent problem solver
Ability to handle customer complaint phone calls with empathy and genuine concern for customer needs
Proficient in Microsoft Excel, Word and PowerPoint and capable of formatting worksheets

Lanter Delivery Systems is proud to be an equal opportunity employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.

Customer Service Representative

3 days ago

Cascade Enterprises Glasgow Village, MO, United States Freelance

**Your Responsibilities - Challenging and Forward-Looking** · - Review of bill of materials (BOM) and project requirements · - Determination of material prices from component suppliers · - Calculation and procurement of electronic components/assemblies · - Preparation of offers v ...
Customer Service Representative

1 week ago

AAA Missouri Saint Louis, United States Full time

Customer Service Representative - InsuranceExcited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is ...
Claims Service Representative 2

2 weeks ago

AAA Missouri Saint Louis, United States Full time

Claims Service Representative 2 - Early ResponseWith a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is ext ...
Claims Service Representative 1

20 hours ago

AAA Missouri Saint Louis, United States Full time

Claims Service Representative 1 - Total SalvageYou will support the Auto Claims Operation by providing service pursuant to the · policy by handling claims of material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with al ...
Claims Service Representative 3

2 days ago

AAA Missouri Saint Louis, United States Full time

Claims Service Representative 3 - HO ESTAAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremel ...
Claims Service Representative 1

2 weeks ago

AAA Missouri Saint Louis, United States Full time

Claims Service Representative 1 - ERIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge ...
Claims Service Representative I

20 hours ago

AAA Missouri Saint Louis, United States Full time

Claims Service Representative I - Early ResponseIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With a constantly growing membership, we are always welcoming dedicated professionals looking t ...
Customer Service Representative

1 week ago

Coffee Distributing Corp Garden City Park, United States

**POSITION: CUSTOMER SERVICE REPRESENTATIVE** · Acts as liaison between the company and its' customers to retain business and resolve problems in a high call volume and fast-paced environment Bi-lingual a big plus · **ESSENTIAL DUTIES & RESPONSIBILITIES**: · - Answer calls into c ...
Customer Service Representative

1 month ago

Enterprise Mobility Verified Company St. Louis, United States Full time $30,000 - $80,000 per year

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on ...
Customer Service Representative Field Sales

2 days ago

Phoenix Innovations Bellefontaine Neighbors, United States

Rexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of possibilities. Not just a job, but a real mission. Join us in leading the way alongside our customers in the context of the energy transition and digitalization. And you will be right in the middle of i ...
Customer Service Representative

3 days ago

Golden Gate Group Hartford, IL, United States Freelance

**Your-Entry-Level** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer consulting in Hartford, IL. We offer everyone the chance to enter the sales field · **We need your talent - Start now in sa ...
Customer Service Representative

2 weeks ago

FPI Management, Inc. Saint Charles, United States

**Company Description** Multifamily Property Management** · - Property Name: Huntington Apartments · - 138 Smallwood Village Center, St Charles, MD 20602, USA · - Full-Time · - Unit Count: 204 · The Customer Service Representative is the community's resident relations specialist ...
Customer Service Representative

2 weeks ago

Global Harvest Foods, LLC Saint Charles, United States

Would you like to be part of a growth-oriented and industry-leading company who cares about its family of employees and prides itself on doing the right things for its business and employees? · Global Harvest Foods is a leading national wild bird feeding products manufacturer, wi ...
Customer Service Representative

1 week ago

Blue Horizons Development Granite City, United States

Join our fast-paced, high-energy, and rapidly growing company We are seeking a Customer Service Representative to become part of our team of hard-working and talented professionals. · As a Customer Service Representative, you will play a key role in promoting our brand names, pr ...
Customer Service Representative

3 weeks ago

Chestnut Health Systems Granite City, United States

Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather demographic, financial, and insurance information in person or by telephone. Discuss payment plans, waivers, and fee agreem Customer Service Representati ...
customer service representative

4 days ago

Family Dollar Granite City, United States

Family Dollar NAMEOKI RD SUITE 4B [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
customer service representative

3 weeks ago

Family Dollar Granite City, United States

Family Dollar NAMEOKI RD STE A [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
Public Service Representative

1 week ago

Illinois Secretary of State Granite City, United States

· Office of the Illinois Secretary of State · Alexi Giannoulias · Job Title: Public Service Representative - Spanish Speaking · Division: Drivers Services · Union: SEIU · Location: 1810 Edison St, Granite City, Illinois - Madison County · Salary: Starting salary for full time ...
customer service representative

2 weeks ago

Family Dollar Madison, United States

Family Dollar - 715 McCambridge Ave [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete c ...
Customer Service Representative

3 weeks ago

Lanter Delivery Systems Madison, United States

Customer Service Representative - (CSR) - Remote after training in our Madison IL office. Looking for local candidates to St Louis, MO · Tuesday - Saturday Shift - 5AM- 2PM · Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unat ...