Product Manager, Driver Services - Campbell, United States - ChargePoint

Description

**Product Manager, Mobile App and Driver Services**

at ChargePoint Campbell, CA With electric vehicles (EVs) expected to be nearly 20% of new vehicle sales by 2025 across North America and Europe, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering the worlds leading EV charging network and most complete set of hardware, software and mobile solutions for every EV charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a reality globally.

Recently listed on the NYSE (CHPT) and supported by $660 million since inception from investors including Daimler, Siemens, Linse Capital, Rho Capital Partners, BMW i Ventures and Braemar Energy Ventures, ChargePoint offers a once-in-a-lifetime chance to be part of creating an all-electric future and a trillion-dollar market. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

****Reports To****

Director of Product Management, B2B and B2C

****What You Will Be Doing****

ChargePoint is seeking a dynamic M Product manager to build products and services that meet the needs of our drivers via the mobile app or through auto partners. The Product Manager will drive the direction of our driver-facing products.

Build a strategic roadmap that meets the overall objectives for our driver audience while balancing the needs of our current drivers

Use data and customer insights, and industry wide best practices to acquire and engage drivers

Write detailed product requirements and end-to-end use cases to be used by engineering & design team and take product concepts from idea through shipping, measurement, and iteration

Work side by side with Engineering & UX designers to create industry leading, frictionless driver experiences

Collaborate with w/ engineering, product, marketing and design teams to ensure alignment on roadmap and prioritization

Drive the measurement, monitoring, and communication of performance against these metrics to enable leadership to act quickly & decisively

Provide initiative rollout status & monitor impact of each project launched

****Qualifications & Experience****

BS in Computer Science or equivalent technical degree required; MBA or equivalent business experience is a plus

3-5 years of experience in consumer facing product management role and experience in developing mobile apps at scale; track record of successfully delivering complex projects in cross-functional environments

Experience in driving acquisition, onboarding and usage of a consumer-facing UI product

Worked in a direct-to-consumer business, preferably with global scope where the consumer is strategic and not revenue-driving

Experience with defining seamless consumer experiences both on the web and mobile

Well-developed understanding of getting to high impact improvements in the app using qualitative and quantitative approaches

Proven track record in managing mobile apps at scale and a bias towards action, even in areas of uncertainty, with cross-functional teams across multiple locations and time zones, to get things done

Comfortable using data to inform priorities and evaluate impact of initiatives.

Test-and-learn methodology awareness and experience.

Experience with apps that are used as an essential service is a plus

Background in electric vehicle and/or automotive industry is a plus

Excellent written and verbal communication skills

Experience in the space is a plus

Ability to travel to understand customer requirements in all regions

Passionate about ChargePoint and our mission

Language: English

****Location****

Campbell, CA

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.

Applicants only - Recruiting agencies do not contact.

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