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    Dental Patient Coordinator - Raleigh, North Carolina, United States - Riccobene Associates Family Dentistry

    Riccobene Associates Family Dentistry
    Riccobene Associates Family Dentistry Raleigh, North Carolina, United States

    1 week ago

    Default job background
    Permanent Healthcare
    Description
    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator in our Wakefield Office.


    Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member You can navigate your future by partaking in the ultimate employee experience & building long lasting relationships with your patients and co-workers, by helping them SMILE.

    S- Sincerity (passion & excellence in everything we do)

    M- Mastery of skills with on-the-job training

    I- Integrity (doing the right thing all the time)

    L- Laughter & Love (bring Joy and laughter to work- happiness is always a choice)


    E- Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid for benefits such as telemedicine, short-term disability and life insurance).

    #ChangingLivesOneSmileAtATime


    POSITION SUMMARY


    The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies.


    KEY COMPETENCIES
    Welcoming/greeting patients with a welcoming, professional, and polished demeanor

    Checking-in patients to ensure they have all the necessary information in the patient management software

    Collecting co-payments

    Checking-out patients

    Closing out and ensuring that registers are balanced daily

    Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)

    Scheduling patients

    Calling to confirm appointments

    Escalating issues to Office Manager

    Other duties and responsibilities as assigned


    To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily.

    The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.

    Requirements

    Essential Requirements

    Must be present by 7:45 am as clinic opens at 8:00am. Must be reliable.

    Flexibility to be accessible before and after hours based on business need

    Passing of satisfactory credit check

    HS Diploma or higher

    Ability to work in fast paced work environment and under pressure

    Ability to balance registers

    Strong communication skills

    Must exhibit ethical conduct & confidentiality

    High attention to detail and accuracy

    Strong computer skills, Eaglesoft and/or Denticon knowledge is a plus

    Outstanding organization skills

    Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities.

    Dental front desk experience is preferred, but not required

    Language and Reasoning Abilities

    Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

    Benefits


    Benefits:
    Dental insurance

    Health insurance

    Life insurance

    Paid time off

    Vision insurance
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