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    Patient Care Coordinator - Raleigh, United States - Carolina Braces

    Carolina Braces
    Carolina Braces Raleigh, United States

    1 day ago

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    Description

    JOB SUMMARY:


    Responsible for administering the day-to-day activities of the business office, including: welcoming of patients, answering phone calls, scheduling of appointments, and maintaining patient records.


    ESSENTIAL DUTIES:
    First point of contact when answering phone calls.
    Address patient requests, concerns and needs in a professional and friendly manner.
    Triage decisions, issues, complaints, requests and forward to Practice Manager when they are not in office.
    Accept and properly record payments made at time of service, via mail and telephone.
    Monitor the schedule daily and schedule appointments in consideration of production and capacity.
    Manage the Doctor schedules to achieve utilization goals through efficient use of appointment time.
    Work on continuing care and overdue treatment lists.
    Send requested records from patients and update the patient file.
    Any other duties as assigned


    BENEFITS:
    Competitive Pay

    401(k) with match

    Medical/Dental/Vision Insurance

    PTO and Holiday Pay


    SCHEDULE:
    Full-Time

    Monday to Friday 7:30 a.m. to 5:00 p.m.


    LOCATION:
    100 Sawmill Rd Suite 200, Raleigh, NC 27615


    EDUCATION:
    High School Diploma or equivalent


    EXPERIENCE:
    1+ years of experience working in a dental office, preferred

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