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    Senior Account Manager, Operations - Seattle, United States - Stackline

    Stackline
    Stackline Seattle, United States

    1 week ago

    Default job background
    Full time
    Description

    Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.

    Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.

    Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.



    About The Role:

    Join the Professional Services Operations Team as a Senior Manager, where you will utilize Stackline's proprietary data set to uncover opportunities as a trusted advisor to some of the biggest brands in the world. The Senior Account Manager, Operations will be responsible for helping clients solve their largest supply chain and operations problems by identifying root cause drivers, providing strategic insights and creating scalable solutions. They will leverage data to drive cost savings initiatives, build custom reports and provide insights on how to maximize logistical efficiencies with retailers. This individual will innovate and be part of creating the tools and systems that will help brands successfully operate their businesses.


    What You Will Do:

    • Build and foster relationships with contacts at prominent consumer brands across all organizational levels and departments.
    • Drive improved profit margin for brands by actively disputing fines & fees.
    • Develop and deliver comprehensive e-commerce retail strategy specific to: supply chain, forecasting, and cost avoidance.
    • Extract insights from extensive amounts of data and provide valuable recommendations and opportunities to clients that enhance their e-commerce supply chain & operations strategy.
    • Generate reports analyzing inventory position, promotional readiness, operations, fines, fees & short payments.
    • Lead day-to-day counsel and bi-weekly calls with clients, addressing project work on various deliverables.
    • Contribute to company innovation and tools, implementing enhancements to drive divisional efficiencies and success.
    • Collaborate with cross-functional teams to align efforts, streamline processes, and achieve organizational success.
    • Develop SOPs, guides & assets to grow & scale internal resources.
    Who We Are Looking For:
    • 5+ years of relevant supply chain and/or account management experience
    • 4+ years e-commerce retail OR consulting experience
    • 4+ years of experience using Microsoft Excel to analyze large amounts of data and draw insights
    • Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy
    • Demonstrated ability to stay organized while prioritizing and managing workflows
    • Track record of synthesizing various data inputs into cohesive, creative, and polished client deliverables
    • Demonstrated excellent written and oral communication skills

    Bonus Points If You Have:
    • Experience reducing fines & fees driven by chargebacks & short payments associated with e-commerce Retailers

    Benefits and Perks:


    It's important that each and every employee feels they are supported and can complete their life's best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The pay range for this position located in Seattle is $120,000 - $140,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:

    • Comprehensive benefit plans covering medical, dental, and vision
    • Fertility benefits
    • 401k plan plus company match
    • Company paid Life Insurance
    • 20 days of Paid Time Off annually
    • 9 Paid company holidays
    • 100% Paid Parental Leave - 20 weeks for birthing mothers and 12 weeks for all other parents
    • Summer Fridays early close at 2 pm
    • Fully stocked kitchen snacks with fresh fruit weekly


    Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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