- Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders.
- Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior authorizations for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization.
- Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable.
- Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases.
- Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety.
- Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure.
- Additional duties may vary by specialty.
- Position is only approved for certain specialties. Check with Medica Group leadership on approved specialties.
- Two years of medical registration, billing, collection, scheduling, or insurance experience,
- Two years of customer service experience
- Working knowledge of word processing, spreadsheet, email, and calendaring programs.
- Associate's Degree. Degree must be obtained through an accredited institution. Education is verified.
- Two years at Intermountain Health as a PSR, MA or similar position
- Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts.
- EMR experience
- Bi-lingual - Spanish speaking
- Knowledge of medical terminology
- Versed in CPT/ICD codes
- Interact with others requiring the employee to listen and understand verbal communication and be able to effectively communicate information.
- Operate computers and other office equipment requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
-
Customer Experience Representative
3 weeks ago
SILAC Insurance Company Salt Lake City, United StatesSILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that helps individuals prepare for retirement. Teams can align around a shared vision of pro ...
-
Customer Experience Representative
4 weeks ago
Enterprise Holdings Salt Lake City, United StatesOverview: · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. · We are a multi-billion dollar industry leader that is rapidly expandin ...
-
Customer Experience Representative
4 weeks ago
Enterprise Mobility Inc Salt Lake City, United StatesOverview · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. · We are a multi-billion dollar industry leader that is rapidly expanding ...
-
Customer Experience Representative
2 days ago
Turner Medtech Salt Lake City, United StatesOur company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.Deseret Digital Media (we call ourselves DDM), the home of the mildly addictive KSL Classifieds, is seeking to hire an exceptional, customer-centric individual wi ...
-
Customer Experience Representative
3 days ago
Turner Medtech Salt Lake City, United StatesOur company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide. · Deseret Digital Media (we call ourselves DDM), the home of the mildly addictive KSL Classifieds, is seeking to hire an exceptional, customer-centric individual ...
-
Customer Experience Representative
3 weeks ago
SILAC Insurance Company Salt Lake City, United StatesA Sign-on bonus up to $1,000 may be given upon the successful completion of 90 days.* (For external candidates only) · SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers indust ...
-
Patient Service Experience Representative
5 days ago
Intermountain Health Salt Lake City, United StatesJob Description: · Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are ...
-
Intermountain Healthcare Salt Lake City, UT , USA, United StatesJob Description: · Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are ...
-
Customer Experience Representative
3 days ago
Xidax Midvale, United StatesJob Description · Job DescriptionXidax is in immediate need of a Customer Experience Representative to fill a new position in our team. Working at Xidax is a whole different lifestyle. Whatever you do here, you play a part in creating the most amazing technological experience in ...
-
Customer Experience Representative
1 day ago
XIDAX LLC Midvale, United StatesXidax is in immediate need of a Customer Experience Representative to fill a new position in our team. Working at Xidax is a whole different lifestyle. Whatever you do here, you play a part in creating the most amazing technological experience in the Universe. · We are seeking a ...
-
Customer Experience Representative
2 weeks ago
B-Stock Solutions South Jordan, United States**Customer Experience Representative** · at B-Stock South Jordan, UT **JOB SUMMARY** · **ESSENTIAL JOB DUTIES AND RESPONSIBILITIES** · Deliver a personalized, positive customer experience through various forms of contact: · + Email support (B-Stocks most common method of buye ...
-
Customer Experience Representative
4 weeks ago
Lendio Lehi, United States???? **Privacy Notice** · **Customer Experience Representative - Bilingual Spanish** · Lehi, UT / Customer Experience / Full-time Lendio makes small business loans simple. We are the nations largest marketplace for small business financing ($12 Billion funded to date) and are p ...
-
Business Analyst for Telecommunications
1 week ago
Sapphire Solutions Lake City, United StatesWe advise telecommunications companies on digital transformation. We are looking for experienced, innovative, and agile consultants (at all levels) with expertise in designing modern, customer-centric organizational, process, IT, and network architectures. · This position is avai ...
-
Sales Representative
1 week ago
Titan Ventures Salt Lake City, United StatesWe are Germany's largest manufacturer of fireplaces and stoves and have been on the market for over 50 years. Due to special legal requirements for the operation of solid fuel appliances, our industry expects long-lasting, crisis-proof growth. To strengthen our sales teams in our ...
-
Assistant Attorney General
4 days ago
Utah Department of Human Services Salt Lake County, United States Full timeJob Description · Assistant Attorney General - State Agency Counsel - Corrections The State Agency Counsel Division of the Utah Attorney General's Office has an opening for an attorney with five or more years of experience to assist in representing the Utah Department of Correct ...
-
Food & Beverage Supervisor
2 weeks ago
Hyatt Regency Salt Lake City Salt Lake City, United StatesAre you ready to join a GORGEOUS and COOL hotel in the heart of downtown Salt Lake City?If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe Our ideal team player is one who will ...
-
Account Services Representative
3 weeks ago
Kenworth Sales Salt Lake City, United States Full timeAre you ready to join an industry leader with a strong foundation of success in a world-class team environment? Kenworth Sales Company was awarded the 2020 Dealer of the Year Award, and after 77 years of excellence we are still expanding. · Benefits: · We offer a full benefits ...
-
Inside Sales Representative
4 days ago
ClearOne Salt Lake City, United StatesCompany Overview: · ClearOne enhances communication and collaboration for organizations worldwide, ranging from Fortune 500 companies to small and medium businesses and institutions. We design, develop, and sell conferencing, collaboration, and network streaming solutions through ...
-
David Weekley Homes Salt Lake City, United StatesJob Description · David Weekley Homes is seeking a Warranty Service/Customer Care Representative to join our Salt Lake City team in the Davis County area. This position requires someone who is a self-starter, able to work independently as well as work closely with customers, b ...
-
Senior Sales Representative
1 week ago
Wine Racks America North Salt Lake, United StatesPosition Description · Senior Sales Representative (SSR) · Overview · Reporting to the Trade Marketing Manager, the Senior Sales Representative (SSR) is responsible for developing new and existing business through direct-to-customer and trade partnerships, ultimately driving indi ...
Patient Service Experience Representative - Salt Lake City, United States - Intermountain Healthcare
Description
Job Description:Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process.
Job Details
Physical Requirements
05/19/2024
Location:
Intermountain Medical Center, LDS Hospital, Primary Childrens at Riverton
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
9
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $29.04
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Patient Service Experience Representative professionals in Salt Lake City
-
Cassandra Henson
Customer Development Manager
-
Tina Ngo
Notary public
-
Hannah Koffman
Medical Illustrator and Animator
-
Kelley Trump
Nurse Educator/Administrator
-
Andre Owen
Collaborative Project Manager
-
Jessika Holt
Diverse individual with skills in a range of field