- Bachelor's Degree in Information Technology, Computer Science, Management Information Systems, or a related field or equivalent experience.
- Previous experience in IT support or a related role.
- Relevant IT certifications a plus (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician).
- Strong technical skills in troubleshooting hardware, software, and networking issues.
- Ability to communicate technical information to a non-technical audience.
- Ability to understand transit systems operations and service area.
- Ability to solve problems and deal with a variety of changing situations in a timely manner.
- Ability to be detail oriented, ensure accuracy, and meet deadlines.
- Ability to be organized and work on multiple projects in a fast-paced environment.
- Ability to maintain confidentiality.
- Ability to maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA).
- Ability to manage one's own time and to follow a schedule to meet deadlines.
- Expert level in computer applications to include MS Office.
- Must possess valid motor vehicle operator's license that is not under suspension or revocation, and possess current automobile insurance coverage.
- Provides technical assistance and support to end-users for hardware, software, and networking issues.
- Manages hardware and software related to communications of all types used by the Authorities. Ensures user problems involving hardware/software are managed in a timely and professional manner; diagnoses problems; contacts other technical staff as necessary; completes on-site repairs, provides users with replacement equipment if required; and/or conducts repair follow-up.
- Troubleshoots and resolve IT-related problems in a timely and efficient manner.
- Installs, configures, and maintains computer systems, peripherals, and software applications.
- Sets up and configures user accounts and permissions.
- Assists with IT asset management, including inventory tracking and maintenance.
- Responds to IT support tickets and requests, prioritizing tasks based on urgency and impact.
- Documents IT support activities, solutions, and procedures for future reference by working with the Trouble Ticket system provided by the Authorities.
- Collaborates with other IT team members to escalate and resolve complex issues.
- Assists in the development and implementation of IT policies and procedures.
-
Support Specialist
3 weeks ago
FASTSIGNS of Lancaster and York Lancaster, United States**Hours** · Full-Time, Monday to Friday, 8:00am - 4:30pm · - _After a certain amount of time, as determined by the manager, the position may transition into a hybrid role._ · **Get to Know Us** · Come be a part of the #1 FASTSIGNS location globally, right here in Lancaster · **_W ...
-
IT Support Specialist
3 weeks ago
Dorman Products Shiremanstown, United States**Responsibilities**: · - Maintains professional and positive attitude during all client interactions and team meetings. · - Provides front-line support and response to solve all problems reported by clients. · - Provides timely follow through to resolve and close problem calls a ...
-
IT Support Specialist
3 weeks ago
rabbittransit York, United StatesInformation Technology Support Specialist · Work locations: Both 415 N. Zarfoss Drive, York PA AND - 901 N. Cameron St. Harrisburg, PA 17101 · Salary: $21.00/hr- $26.00/hr · Benefits: Excellent benefit package, low cost insurance · Role in organization: · The position is critica ...
-
Behavioral Support Specialist
1 week ago
OneWell LLC Lancaster, United States**Behavior Specialist** · OneWell LLC is a dynamic company that provides innovative and creative solutions to a variety of needs. We are currently seeking a Behavioral Support Specialist to join our team in Mechanicsburg, PA. · Services are provided to the clients at home and in ...
-
Agent Support Specialist
2 weeks ago
Integrity Marketing Group Harrisburg, United States**About Ritter Insurance Marketing** · Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska ...
-
Community Support Specialist
2 weeks ago
West Central Behavioral Hea Lebanon, United StatesIf you have answered yes to two or more of the above questions, this is a job for you · The Community Support Specialist provides Individualized Resiliency and Recovery Oriented Services (IROS) and Enhanced Illness and Management Recover (EIMR) services to clients both in the off ...
-
Tooling Support Specialist
2 weeks ago
BAE Systems, plc York, United StatesWhats it like working for a company that manufactures the worlds greatest military combat vehicles? InspiringBAE Systems is an industry leader in the design, development, manufacture, systems integration, and life cycle support for ground and amph Support Specialist, Support, Spe ...
-
IT Support/ IT Specialist Client Support
3 weeks ago
Apex Ventures Susquehanna Trails, United StatesFrankfurt | Experienced | Full-time · Your Responsibilities · Sustainable, digital, innovative, and economical - these four aspects unite us in everything we do. We are the innovative partner for consulting, planning, construction, and operation. As part of our team in Client Sup ...
-
Behavioral Support Specialist
23 hours ago
Kaleidoscope Family Solutions, Inc. York, United StatesJob Description · Job DescriptionLocation: York, PA 17401 Date Posted: 5/31/2024Category: Direct Care ServicesEducation: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Di ...
-
Community Support Specialist
2 weeks ago
Applied Counseling and Consulting Services York, United StatesApplied Counseling and Consulting Services is currently seeking a Community Support Specialist at our agency for part time employment (~23+ hours per week) for multiple consumers within the York area. · JOB RESPONSIBILITIES: · Ensuring health, safety, dignity, and individual righ ...
-
Tooling Support Specialist
2 weeks ago
BAE Systems USA York, United States**Job Description** · What s it like working for a company that manufactures the world s greatest military combat vehicles? Inspiring · BAE Systems is an industry leader in the design, development, manufacture, systems integration, and life cycle support for ground and amphibio ...
-
Behavioral Support Specialist
2 weeks ago
Kaleidoscope Family Solutions York, United StatesLocation: York, PA 17401 · Date Posted: 5/13/2024 · Category: Direct Care Services · Education: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Direct Support Profess ...
-
Behavioral Support Specialist
2 weeks ago
Kaleidoscope Family Solutions, Inc. York, United StatesJob Description · Job DescriptionLocation: York, PA 17401 Date Posted: 5/16/2024Category: Direct Care ServicesEducation: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Di ...
-
Behavioral Support Specialist
1 week ago
Kaleidoscope Family Solutions, Inc. York, United StatesJob Description · Job DescriptionLocation: York, PA 17401 Date Posted: 5/22/2024Category: Direct Care ServicesEducation: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Di ...
-
Tooling Support Specialist
1 week ago
BAE Systems USA York, United States**Job Description** · What s it like working for a company that manufactures the world s greatest military combat vehicles? Inspiring · BAE Systems is an industry leader in the design, development, manufacture, systems integration, and life cycle support for ground and amphibio ...
-
Behavioral Support Specialist
2 days ago
Kaleidoscope Family Solutions York, United StatesLocation: York, PA 17401 · Date Posted: 5/27/2024 · Category: Direct Care Services · Education: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Direct Support Profess ...
-
Behavioral Support Specialist
2 weeks ago
Kaleidoscope Family Solutions York, United StatesLocation: York, PA 17401 · Date Posted: 5/12/2024 · Category: Direct Care Services · Education: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Direct Support Profess ...
-
Technical Support Specialist
1 week ago
syncreon York, United StatesJob Details · ** Technical Support Specialist** · **We Are Growing** · **IT Technical Support Specialist Needed** · syncreon is looking for a dynamic individual who is ready to take on the exciting and rewarding challenge to be part of our technology warehouse team that we ar ...
-
Behavioral Support Specialist
6 days ago
Kaleidoscope Family Solutions, Inc. York, United StatesJob Description · Job DescriptionLocation: York, PA 17401 Date Posted: 5/26/2024Category: Direct Care ServicesEducation: Master's Degree · Come create a colorful difference with Kaleidoscope Family Solutions (KFS) · The individuals we support are in need of reliable and caring Di ...
-
Admissions Support Specialist
3 weeks ago
Indiana United Methodist Childrens Home Inc Lebanon, United States**Essential Functions** · - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ · - Taking referral calls for possible youth admission. · - Enter data for new youth including demographic and billing information in the ...
IT Support Specialist - York, United States - rabbittransit
Description
Job Description
Job DescriptionInformation Technology Support Specialist
Work locations: Both 415 N. Zarfoss Drive, York PA AND - 901 N. Cameron St. Harrisburg, PA 17101
Salary: $21.00/hr- $26.00/hr
Benefits: Excellent benefit package, low cost insurance
Role in organization:
The position is critical in assisting the Susquehanna Regional Transportation Authority in meeting our mission of mobility. The impact of public transportation runs much deeper than a trip from point A to point B. We are the means for which people have access to experiences that alter their lives in meaningful ways. Our culture of innovation and stewardship champions that mission. This position plays a crucial role in providing technical assistance and support to the company's end-users. Responsible for resolving Information Technology (IT) issues promptly, ensuring smooth operations, and providing excellent customer service.
Key/Reporting Relationship:
This position reports to the System / Network Administrator. This position receives general instructions regarding the scope of assignments and relation to the Authority's strategic goals.
Requirements:
Certificates and Licenses Required:
Some of the Essential Duties and Responsibilities:
The Authority is an equal opportunity employer.