Service Desk Agent - Georgetown, GA, United States - Quantum Innovations
Description
Employer:
Do you have a knack for operations and are comfortable with both customers and technology? Ensuring the smooth operation and control of applications is your drive? A culture of appreciation and collegial support is important to you? Then welcome to diva-e
diva-e is Germany's leading Transactional Experience Partner (TXP), creating digital experiences that drive companies forward and delight their customers.
With over 20 years of experience, we realize e-business solutions for clients such as FC Bayern Munich, Carl Zeiss, EDEKA, E.ON, Lieferando, and Ravensburger.
diva-e employs around 900 employees at a total of ten locations in Germany, Bulgaria (Sofia), and the USA (Cincinnati). We are particularly proud of our corporate culture.Respect, trust, and responsibility are lived in our teams in daily interactions - both in and out of the workplace.
To strengthen our team, we are looking for you as aService Desk Agent (m/f/d) 2nd Level Support in Hamburg
unlimited, part-time or full-time
Our Application Management team ensures the smooth operation of our complex digital projects at several diva-e locations. The team supports multiple technologies in the e-commerce sector (e.g. Spryker, Hybris, Intershop), various CMS systems (Bloomreach, First Spirit, etc.), and custom developments.
Responsibilities:
- As part of our Service Desk team
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