Patient Care Coordinator/Medical Office Receptionist - Chicago, IL
2 days ago
Job description
This Isn't Just a Front Desk Job. It's a Clinical Support Role That Shapes Patient Experience From Start to Finish.
Whether someone is calling for the first time or checking in for their tenth appointment, you are the person who makes them feel remembered, understood, and supported.
At The Movement Guild, at our clinics in Ravenswood Manor and West Town, that voice could be yours.
We are hiring a Patient Care Coordinator who brings warmth, accuracy, professionalism, and calm to the front office.
Someone who sees the details others miss, communicates clearly, and becomes the foundation of a clinic built on patient connection, efficiency, and trust.
This is not a clock-in, clock-out position. This is the heart of the patient journey.
Why This Role Matters
You are the first impression. You are the lasting one.
From the first phone call to the final check out at the desk, you guide patients confidently through care.
You explain what comes next, remove uncertainty, keep schedules on track, and support therapists by keeping the front office running smoothly.
If you love organizing fast-moving days, solving problems, and helping people feel taken care of, you will thrive here.
What You'll DoNew Patient Conversions and Scheduling
- Respond quickly and warmly to inquiries across both clinics
- Convert leads into scheduled evaluations and ongoing care
- Manage calendars to support full plan of care completion
Insurance and Financial Coordination
- Verify insurance benefits and secure necessary authorizations
- Explain coverage clearly so patients feel informed and supported
- Collect payments and maintain billing accuracy
Case Management and Documentation
- Enter and update patient information within the EMR
- Maintain complete and organized clinical charts
- Send reports and updates to referring providers when needed
Front Desk Experience and Flow
- Welcome patients in a friendly, calm, and professional manner
- Maintain schedule flow and communicate updates to clinicians
- Follow up with patients to reduce cancellations and missed visits
- Provide coverage as needed to support both locations
You're a Great Fit If You
- Have one to two years of PCC, front desk, or healthcare office experience
- Communicate with clarity, patience, and confidence
- Understand EMR use, scheduling, insurance verification, and billing basics
- Can juggle multiple priorities with poise and accuracy
- Enjoy being the person who keeps systems running smoothly
- Want to be part of a clinic that values people over volume
- Have a reliable car and a willingness to work between both clinics
- Availability for Thursdays (10 to 7) and Saturdays (7 to 11 or 9 to 1)
Compensation and Perks
- Pay: $21 to $24 per hour based on experience
- Schedule: Full time, Part-time with flexibility
- Employee discounts on wellness and performance services
- Supportive team culture and relaxed environment
- Continued growth in a multidisciplinary performance and rehab setting
Why Join The Movement Guild
We are not corporate. We are personal. We believe movement is medicine and that healing begins the moment someone walks through the door. When front desk operations are smooth, patients complete their plans of care, clinicians thrive, and outcomes improve.
This is where your work matters.
Join a Team That Moves DifferentlyAt The Movement Guild, you will find flexibility, growth, and purpose in every workday. We care deeply about our patients, our craft, and our people.
We are accepting applications now and will begin interviews shortly.
Apply Today
Job Types: Full-time, Part-time
Pay: $ $24.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Are you comfortable using proven sales language to support plan-of-care conversions, or open to learning?
- How many years of front desk or patient care experience do you have in a healthcare setting?
- Are you familiar working with EMR and billing systems?
- Do you have experience calling patient leads and converting them into scheduled evaluations? If so, please explain.
Work Location: In person
Similar jobs
The Receptionist performs a variety of clerical and front-desk support functions under direct supervision of the Administrative Assistant to the Chief Executive Officer (CEO). · Courteously greets visitors and callers, maintaining an awareness of their needs and ensuring a profes ...
1 week ago
Basic Function: Under direct supervision of the Administrative Assistant to the Chief Executive Officer (CEO), the Receptionist performs a variety of clerical and front-desk support functions. This position serves as the first point of contact for visitors and callers, provides a ...
1 week ago
As a Medical Office Receptionist at Premise's Health Center located in Chicago, IL., you'll provide care to our clients employees at United Airlines. · ...
1 month ago
We are seeking a dedicated and compassionate office-based Receptionist/Administrative Assistant to support the daily operations in our clinic. · ...
5 days ago
We are dedicated to empowering Youth, fostering hope, and creating brighter futures. We strongly believe that every young individual deserves a chance to thrive and reach their full potential. · As one of the Top 100 Places to Work in Chicago according to the Chicago Tribune for ...
1 week ago
We are seeking a dedicated and compassionate receptionist/administrative assistant to support our daily operations in our Chicago clinic. · Greet clients upon arrival. · ...
5 days ago
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. · ...
1 month ago
We are hiring a Receptionist/Assistant to work closely with our sales, service, and accounting staff. · ...
3 weeks ago
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according t ...
1 month ago
Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards o ...
2 days ago
Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards o ...
2 days ago
Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards o ...
1 day ago
We're looking for someone who loves structure, details, and being the calm, capable person who keeps everything running smoothly. · Schedule and reschedule appointments across multiple providers · Maintain clean, accurate calendars and protect the schedule · Confirm appointments ...
1 month ago
+We are seeking an experienced receptionist to join our Division office full-time. · Welcoming/checking in patients and processing new patient registration · Schedule and confirm appointments · ...
2 weeks ago
· Front Office Receptionist + Scheduling Coordinator · On-Site | Chicago | Monday–Friday · Lumiere Children's Therapy · About Lumiere · Lumiere Children's Therapy is a multidisciplinary pediatric practice dedicated to helping children reach their highest potential through meanin ...
3 days ago
We're bursting at the seams with awesome patients and need to find a great candidate to join our team. · Above market pay rateAnnual reviews for pay increases and bonusesPaid vacation & holidaysIncreased vacation time with years of service,valid_job":1}]]}>Medical Office Front De ...
1 week ago
The Front Desk Manager plays a key role in ensuring the efficient operation of the physical therapy clinic by overseeing front desk operations, managing administrative tasks, · ...
1 month ago
We are looking for a full time receptionist at a Dental office on · 5236 West Belmont Chicago. · Dental insurance · ...
3 weeks ago
We're looking for someone who loves structure, details, and being the calm capable person who keeps everything running smoothly. · Answer phones with warmth confidence and professionalism · Schedule and reschedule appointments across multiple providers · ...
1 month ago
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. ...
1 month ago
We are looking for someone who wants to join us in making every day the best for our patients. This requires answering the phone, making appointments, managing stock and patient charts. · This job requires being able to greet and meet the needs of our wonderful patient population ...
3 weeks ago