Jobs
>
Lisle

    Guest Services Specialist - Lisle, United States - HYATT Hotels

    HYATT Hotels
    HYATT Hotels Lisle, United States

    1 month ago

    Default job background
    Description

    JOB SUMMARY

    Attend to guests needs, including, but not limited to, registration, checkout and cashiering.

    ESSENTIAL FUNCTIONS

    • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotels Reward Program and provide recognition and benefits to all present members.
    • Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
    • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
    • Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current days expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
    • Ensure all necessary reports and forms are completed daily.

    SUPPORTIVE FUNCTIONS

    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

    Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.

    • Book reservations for those guests who approach the Front Desk.

    SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

    Must be able to read and write to facilitate the communication process.

    Requires good communication skills, both verbal and written.

    Extensive knowledge of the hotel, its services and facilities.

    Must have excellent customer relations skills and leadership capability.

    Must be detail oriented with outstanding organizational and communication skills.

    Must have excellent leadership capability and customer relations skills.

    Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

    PHYSICAL DEMANDS

    Must be able to stand and exert well-paced ability for up to 4 hours in length.

    Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.

    Must be able to exert well-paced ability in limited space.

    Must be able to lift up to 15 lbs. occasionally.

    Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

    Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

    Ability to spend extended lengths of time viewing a computer screen.

    Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

    Requires manual dexterity to use and operate all necessary equipment.

    Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

    AVAILABILITY

    By accepting this position, you acknowledge and agree that our business operates 24/7, 365 days a year. The nature of our operations requires staff to be flexible and available to work during various shifts, including weekends, holidays, evenings, and overnights. Your ability to accommodate this level of flexibility and availability is essential and forms a fundamental condition of your employment with us

  • DICK'S Sporting Goods

    Retail Customer Service Specialist

    3 weeks ago

    DICK'S Sporting Goods Naperville, United States Full time

    Job Description: · At · DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an in ...

  • Naperville Public Library

    Customer Services Specialist

    3 days ago

    Naperville Public Library Naperville, United States

    Job Description · Job DescriptionSalary: $19.80/hr. · POSITION SUMMARY · The Customer Services Specialist supports all Customer Services functions. Assists with all · customer-related services, trains staff, maintains staff schedules, oversees staff workflow, and · resolves cu ...

  • Phigenics

    Client Service Specialist

    3 weeks ago

    Phigenics Warrenville, United States

    Client Service Specialist · Summary/Objective · The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating pr ...

  • Integratedcooling

    Client Service Specialist

    1 week ago

    Integratedcooling Warrenville, United States

    Client Service SpecialistSummary/ObjectiveThe Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating projects ...

  • NorthStar Credit Union

    Member Service Specialist

    4 weeks ago

    NorthStar Credit Union Warrenville, United States

    Job Description · Job DescriptionAt NorthStar Credit Union, our members come first in all that we do. As a Member Service Specialist, you'll develop relationships with members that last a lifetime. Each interaction will provide you the opportunity to build rapport and make a diff ...

  • Phigenics

    Client Service Specialist

    4 weeks ago

    Phigenics Warrenville, United States

    Job Description · Job DescriptionSalary: · Client Service Specialist · Summary/Objective · The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be ...

  • NuMark Credit Union

    Member Service Specialist

    3 weeks ago

    NuMark Credit Union Warrenville, United States

    Job Description · Job DescriptionAre you passionate about making a difference in your community, helping individuals reach their financial goals? Are you sales-driven with a desire to provide top-notch customer service while earning limitless monetary incentives for your hard wor ...

  • Angie's Place by Your Story Counseling

    Client Services Specialist

    2 weeks ago

    Angie's Place by Your Story Counseling Lisle, United States

    **Job Summary**: · Work days are Monday through Friday, with Friday evolving to a work from home day after a 60-day training and probationary period. · This is a salaried position with stable income and work hours. · **Requirements**: · - Currently enrolled in a graduate program ...

  • Quantum Innovations

    IT Service Specialist

    3 days ago

    Quantum Innovations Westmont, United States

    CompData is a privately owned, highly successful system and software company for medium-sized businesses. With a high quality standard, we support our business clients throughout the German-speaking region with digitalization using future-proof and proven IT solutions. This inclu ...

  • Catholic Order of Foresters

    Customer Service Specialist

    3 weeks ago

    Catholic Order of Foresters Naperville, United States

    As our Customer Service Specialist in Naperville, IL, you will communicate daily with members and producers either verbally via phone or written correspondence to accurately service and maintain policies in a call center environment. To be successful in the role, you must demonst ...

  • Naperville Public Library

    Customer Services Specialist

    3 days ago

    Naperville Public Library Naperville, United States

    *** · The Customer Services Specialist supports all Customer Services functions. Assists with all · customer-related services, trains staff, maintains staff schedules, oversees staff workflow, and · resolves customer services related issues. · **RESPONSIBILITIES** · - Performs cu ...

  • Illinois Department of Children and Family Services

    Intact Services Specialist

    3 weeks ago

    Illinois Department of Children and Family Services Naperville, United States

    Location: · Naperville, IL, US, 60563 · Job Requisition ID: 37304 · **DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reu ...

  • Aurora Innovations

    Senior Specialist Global Service Management

    2 weeks ago

    Aurora Innovations Oak Ridge, United States

    At our location in Wetzlar (40 minutes from Frankfurt a. Main), we are currently seeking a full-time Senior Specialist Global Service Management / Key User SAP SD (all genders): · Leica. The Essentials. · Leica Camera AG is an internationally operating premium manufacturer of cam ...

  • Inspira Financial

    Implementation Services Specialist

    4 weeks ago

    Inspira Financial Oak Brook, United States

    Job Description · Job DescriptionTake the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of ...

  • Ulta

    Guest Services Quality Specialist

    4 hours ago

    Ulta Bolingbrook, United States

    Guest Services Quality Specialist · CAROUSEL_PARAGRAPH · Bolingbrook, Illinois · E-Commerce & Digital · Full Time · 174139 · ** Share Job** · ** Job Description** · OVERVIEW · Discover the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta B ...

  • Ball Horticultural

    Technical Services Specialist

    4 weeks ago

    Ball Horticultural West Chicago, United States

    Serve as the key supporter for sales representatives through Tech In Person (TIP) and support customers through Tech At a Distance (TAD) - Contribute to Tech On Demand (TOD) content, the most proactive virtual education platform in the industry. - Se Technical, Technical Support, ...

  • Ulta

    Guest Services Quality Specialist

    6 days ago

    Ulta Bolingbrook, United States

    **Guest Services Quality Specialist**CAROUSEL_PARAGRAPH* Bolingbrook, Illinois* E-Commerce & Digital* Full Time* 174139** Share Job**** Job Description****OVERVIEW****Discover** the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our E-Com ...

  • DC Power Technologies Inc

    Field Service Specialist

    4 weeks ago

    DC Power Technologies Inc Carol Stream, United States

    Job PurposeThe Field Service Technician will be required to perform both in-shop and field service work on very high energy industrial batteries, chargers and supporting products. Successful applicants will plan and coordinate activities concerned with maintenance and installatio ...

  • Ball Horticultural

    Technical Services Specialist

    3 days ago

    Ball Horticultural West Chicago, United States

    Job Type · Full-time · Description · Ball Seed Company is the most trusted distributor for the floriculture and greenhouse industry and ensures customer success as a leader in technical support. This leadership depends upon knowledgeable and innovative individuals to deliver sc ...

  • Integratedcooling

    Client Service Specialist

    2 weeks ago

    Integratedcooling Warrenville, United States

    Client Service Specialist · Summary/Objective · The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating ...