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- Front line support and maintenance of WMS equipment such as tablets, printers, and scan guns.
- Support new customers by configuration of the WMS to allow for receiving, storage, and shipping.
- Support and configuration of external applications such as Ship Junction, Toolbox, Folio, and Conductor.
- Research and analyze business problems to determine if systems' solutions are advisable and available.
- Collaborate with cross-functional teams; providing training to staff personnel and end-users.
- Manage critical business software and analyze continuous improvement.
- Be able to work independently on a project; and see it through the testing and implementation phase through understanding business needs and functions.
- Maintain current knowledge of relevant technologies and business processes.
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- Designs Workflows and Procedures
- Interacting with Customers
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- Problem Solving
- Technical Capacity
- Time Management
- Teamwork
- Safety & Security
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- Experience with custom development, integration and managing 3rd party solutions is a plus.
- This position is employment "at will", compliant with Georgia labor laws.
- Must be authorized to work in the United States; we will not sponsorship for employment visa.
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Applications Administrator I - Savannah, United States - Crossgate Logistics
Description
Crossgate Logistics, LLC, is seeking a motivated Applications Administrator I. As the first point of contact for WMS support, the Applications Administrator I delivers Tier 1 support for customers, end-users, and internal departments, addressing issues and escalating when needed. This role also includes troubleshooting, analyzing, and testing enhancements for compatibility, ensuring functionality and adherence to guidelines. Reporting to the WMS Application Manager, this position is vital for maintaining the functionality and usability of our software applications.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Education
Supervisory Responsibility
This role has no current supervisory responsibilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Exempt employees are expected to work as much of each workday as is necessary to complete their job responsibilities. No overtime or additional compensation is provided to exempt employees. Must be able to maintain our regular work schedule of Monday through Friday from 7:00 a.m. to 4:00 p.m.
Travel
Some local and national travel may be required for this position. Must maintain a valid driver's license and have current automobile insurance.
Conditions of Employment
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Company Benefits Offered
Medical
Dental
Vision
Life Insurance
401K
Applications Administrator I professionals in Savannah
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Thomas Muller
Recent Tufts University BSE Graduate
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Luo Lin
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Whitney Jones
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