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    Access Services Specialist - Aurora, United States - University of Colorado

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    Description

    Access Services Specialist at University of Colorado Anschutz Medical Campus

    Description

    • Department: Strauss Health Sciences Library
    • Job Title: Access Services Specialist

    Job Summary:

    • Nature of Work: Provides information research support, customer service, and library opening/closing oversight.

    Key Responsibilities:

    • Supporting and answering questions from library patrons in person and virtually.
    • Assisting patrons with the use of multimedia and technology equipment.
    • Troubleshooting requests for help with accessing library resources remotely.
    • Coordinating hold shelf services and after-hours pickups.
    • Developing advertising strategies to increase awareness of library resources and services.
    • Participating in diverse and inclusive learning opportunities.

    Qualifications:

    • Minimum Qualifications: Bachelor's degree in related field and one year of library experience.
    • Preferred Qualifications: Customer service skills, experience in academic/public libraries, and knowledge of library catalogs and databases.

    Skills and Abilities:

    • Effective communication, outstanding customer service, and ability to work independently.
    • Knowledge of library search tools, ability to manage multiple tasks, and advance diversity and inclusion.

    Location: Hybrid in Aurora, CO

    Why Join Us:

    This Access Services Specialist position at University of Colorado Anschutz Medical Campus offers a unique opportunity to support a diverse and inclusive learning environment. The role involves providing essential library services, supporting technology use, and engaging with library patrons. Candidates with a passion for customer service, technology, and promoting library resources are encouraged to apply.

    This summary outlines the key responsibilities of the role and is subject to change based on business needs.



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