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    Client Partner - Lawrenceville, United States - HB NEXT Corporation

    HB NEXT Corporation
    HB NEXT Corporation Lawrenceville, United States

    3 weeks ago

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    Description


    The Client Partner serves as the primary owner of thoughtfully assigned accounts, with full accountability for all required deliverables contained within each Compliance Partner Program (CPP) agreement.

    The Client Partner must understand, document and communicate their clients' business and technical requirements to HB NEXT team members in order to deliver impeccable service through Consulting, Software, and Administrative Support.

    It is essential that the Client Partner possess superior communication and relationship-building skills, along with an aptitude for understanding technical processes and data management.

    Primary Responsibilities
    Serve as the day-to-day contact for multiple clients, with responsibility for managing the operational requirements of their CPP.

    Ensure monthly transactional services are provided to the client and reported out to the buyer as well as maintain KPI's and deliverable timely.

    Work effectively with your Implementation Consultant and Strategic Account Administrator team while maintaining keen awareness of each client's "big picture" as it pertains to Safety & Fleet Compliance/Safety.

    Work hands-on with program-related data, the Client's operations team, and HB NEXT's consulting team to ensure successful SaaS launch and retention of each CPP.

    Build a deep understanding of our Consulting, Training, & Software solutions in order to drive CPP Client initiatives forward.

    Take ownership of the scopes contained within each CPP proposal and go "above and beyond" to ensure each client is maximizing their service offering.

    Desired Skills & Experience
    5+ years of experience in Account Management, including responsibility for client relationships. Software or tech experience preferred.
    Experience in a detail-oriented, tactical position involving relationship building
    Ability to manage multiple projects simultaneously and accommodate shifting priorities
    Ability to learn quickly, work autonomously, and meet deadlines
    Must be able to craft creative solutions when faced with any limitations on resources
    Excellent verbal and written communication skills; high level of comfort leading meetings, frequent conference calls, and unscheduled client calls
    Exceptional organizational and time management skills, with excellent follow-up
    Strong proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel.
    Ability to learn and become proficient in new software sequenceXT, SafetyCloud
    Competitive base salary and commission structure
    Health, dental, and vision insurance.
    Retirement savings plan with company match.
    Opportunities for professional development and training.
    Collaborative and inclusive work environment.
    Who referred you to this position? Enter their first and last name here.


    LinkedIn Profile URL:
    Desired salary
    Are you willing to undergo a background and drug test in accordance with local law and regulations?
    Are you authorized to work in the U.S.?
    The following questions are entirely optional.


    To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data.

    This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law.

    Your voluntary cooperation would be appreciated. Learn more .

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