Academic Counselor - Frisco, United States - University of North Texas System

Description

Title: Academic Counselor

Employee Classification: Academic Counselor

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-Col of Applied&Collab Studies

Department: UNT-Applied&Collaborative Studies-135331

Job Location: Frisco

Salary: Salary Commensurate with Experience

FTE:

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at

Department Summary

The College of Applied and Collaborative Studies (CACS) is ready to help students finish their degree so they can enter the professional world prepared to be a leader in their career. If you are starting college for the first time, our cohort-based Project Design and Analysis (PDA) program can provide you with the foundation to excel in any career. For students who already have some college credits but have not attended a four year academic institute, you can transfer into one of our three transfer ready programs - Applied Arts and Sciences, Applied Project Design and Analysis, or Industrial Distribution.

Position Overview

JOB LOCATED IN FRISCO AND DENTON. This position will provide academic advising support to the New College Academic Advising team by providing advanced academic counseling, career counseling, referrals, and degree program advising to undergraduate New College majors and prospective New College majors in individual and virtual sessions. This includes the expertise to implement, develop and evaluate programs designed to increase student retention and participation in general degree advising activities (preparation of degree plans, evaluation of transcripts, processing graduation applications, and community relations). New College serves students in Denton, Frisco, and online. This role operates in a professional environment and routinely requires travel between the Denton and Frisco sites as a member of an advising team that proudly serves students in multiple locations.

Minimum Qualifications

Master's Degree and two years' of experience in student affairs, student services, counseling, professional academic advising, or related experience.

Knowledge, Skills and Abilities

Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate). Current knowledge of student development and counseling theory. Strong presentation, problem solving, and critical thinking skills. Strong counseling skills including career development and group facilitation. Ability to communicate effectively with diverse populations verbally and in writing. Ability to develop and maintain effective working relationships. Ability to work independently. Remains active in professional development.

Preferred Qualifications

Required License/Registration/Certifications

• Advising: Holistic academic advising to UNT CACS continuing and prospective students regarding university requirements and individual New College program requirements including the first point of escalation for more complex situations. Makes appropriate referrals to campus resources. Researches and evaluates the effectiveness of current advising procedures and practices. Specific attention is given to developing and implementing creative ways to incorporate student career goals into students major selection. Trains team on best practices and other issues related to overall student success.
• Processing: Prepare and update degree audits for new students or change of majors, evaluating and applying transfer work in accordance with University and College policies; Assists team with processing questions. Review and process graduation applications; Document advising appointments and student interactions in the advising software and provides follow-up with students, as needed. Assists Academic Advisor(s) and Counselors with implementing special projects such as New Student Orientation tasks, College inbox/website content, and new programs.
• Engagement: Prepare and present CACS degree information during New Student Orientation, major changer group sessions, and other group activities; assists with and participates in commencement ceremony duties. Assists with recruitment program development and other special events. May represent New College by serving on campus committees.
• Leadership: Contribute to the overall organizational health and performance of CACS programs through teamwork, knowledge sharing, professionalism, professional development, and professional relationship building. Maintains cordial and professional attitude within the office, university, and community. Assist Sr. Counselor and Program Project Coordinator with day to day operations of the advising office, coordinates and prioritizes projects, and ensures services are available to students, staff, and visitors. Assists with training and feedback to individual team members and escalates more complex issues to Senior Counselor and/or Director. Promotes goodwill and quality customer service to students, faculty, staff, and community members. Is effective in handling a variety of student situations.
• Guidance: May oversee team projects, programs, and special populations. Assists Sr. Counselor and Program Project Coordinator with communications among the team, students, and Registrars office including, but not limited to instructions, university policy, deadlines, and post semester follow-up with students who did not meet requirements; Assists advising team with respective projects and on programs; Collaborates with New College faculty and staff to assist with recruiting and retention efforts.
• Supervisory: May supervise student employees.

Monday - Friday, 8am to 5pm

No

This is a Security Sensitive Position.

For information regarding our Benefits, click here.

The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.