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    Host - Richmond, United States - Capital Ale House

    Capital Ale House
    Capital Ale House Richmond, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionFor more than twenty years, Capital Ale House has been Virginias beer authority. Our restaurants feature the best local, national, and international ales and lagers paired with regional fare that makes dining with friends and family a memorable event.

    We offer competitive pay, advancement opportunities, and a benefits package second to none in the industry.
    We are passionate about being a workplace that fits you. Whether youre looking for part-time, full-time, or a career, were the place to work. We understand whats important to you and strive to offer employment that meets your needs.

    Job Summary
    • Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
    • Answer questions guests have regarding our products or services
    • Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
    • Ability to maintain a positive and professional demeanor while working in a loud, high-volume environment

    Responsibilities
    • Reflects positively on the company and its staff
    • Communicates with all guests in a congenial manner
    • Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
    • Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Host Training Manual
    • Identifies areas of need within the beverage service and dining area and correct problems
    • Communicates the companys marketing efforts to the guest
    • Contributes to the overall positive morale of the operations staff
    • Assists in the completion of the adherence to the staff training program of trainees in the service area
    • Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
    • Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
    • All guests and staff members must be treated with dignity and respect

    Qualifications
    • All Employees are required to be available on Sundays on a rotating basis.
    • Must be able to move items up to 30 lbs. for distances of up to 25 feet.
    • Able to remain standing and active for up to an 8-hour shift. This could include going up and down stairs
    Benefits/Perks
    • Food and beverage discounts
    • Weekly pay
    • Flexible hours
    • Growth opportunities
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