Host - Richmond, United States - Firebirdsrestaurants

Firebirdsrestaurants Richmond, United States

3 weeks ago

Description

** Host**

**Job Category****:** Front of House **Requisition Number****:** HOST001160 Showing 1 location **Job Details**

**Description**

Hosts at Firebirds set the standard of our iconic hospitality the moment a guest arrives through our doors until the moment they walk out of our doors.

**What You Can Expect From Us:**

Our team members are the most important stakeholder here at Firebirds Wood Fired Grill and such an important part of our brand. We ensure that our team members receive extensive training and development, are continuously set up for success, and feel welcomed in our Firebirds family

**What We Expect of You:**

Greet guests and opens doors as they arrive and depart from the restaurant

Escort guests to the dining room, restrooms, or Firebar

Make reservations for guests over the phone or in-person using OpenTable

Manage restaurant waiting list during high volume to accurately set guest expectations

Maintain a Neat, Clean, and Organized host stand

Responsible for restroom checks overall cleanliness and restocking items

Inform the guests of any promotions, features, or daily soups

Tend to special guest requestscelebrations, allergies, highchairs, etc.

Assist team by clearing and setting tables or replenishing beverages as needed

Communicate incoming to-go orders to to-go team and directs incoming to-go orders or to-go guests to the proper location for pick-up

Comfortable working as a team in a fast-paced environment

**Whats in it for you:**

Flexible schedules. Time-off on holidays closed on Christmas and Thanksgiving Day; early closures on the Fourth of July and Christmas Eve

Competitive hourly wage

New store openings several growth opportunities for all team members

Extensive training and developmentfun, exciting opportunities to learn and grow

Benefits for eligible team membersmedical insurance and paid time-off

Team member motivation discounted meals, exhilarating contests, and thrilling prizes

**Qualifications:**

Excellent written and oral communication skills

Ability to effectively communicate on the telephone while maintaining a positive attitude

Able to perform simple mathematical calculations

Able to stand and exert well-paced mobility for multiple hours

Able to bend, kneel, and lift items frequently weighing up to 25 pounds

Must be upbeat, energetic, and well mannered

Must have reliable transportation to work

18+ age requirements for FOH

**You may also apply in person at your local Firebirds Wood Fired Grill Monday through Friday between 2 pm and 4 pm**

**Firebirds is an Equal Opportunity Employer.**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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