Jobs

    Field Service Coordinator - California, United States - AppleOne Employment Services

    AppleOne Employment Services
    AppleOne Employment Services California, United States

    1 week ago

    AppleOne Employment Services background
    Description

    Our client is looking for a Field Services Coordinator.

    • Perk: 35-hour workweek
    • Must pass a Live Scan and fingerprint background.

    REQUIREMENTS


    • BA Degree or equivalent experience.


    • Good written and verbal communication skills.


    • Proficient in modern office practices including basic computer skills.


    • Ability and willingness to make presentations to small groups.


    • Valid California driver's license, proof of insurance and reliable transportation


    • Submit to and successfully complete a Live Scan fingerprinting background check.

    Responsible for overseeing, supporting, and assisting volunteer and field staff with facility assignments, problematic cases and ensure quality control of documentation and reports.

    • Provide on-going support, guidance, and mentorship to staff in the receipt, investigation and resolution of concerns and complaints made by or on behalf of long-term care residents.
    • Coordinate staff and volunteer facility assignments.
    • Ensure adequate facility coverage.
    • Provide facility visitation as needed.
    • Assist in the investigation and resolution of complex cases.
    • Ensure timely submittal of reports by staff.
    • Review and monitor ombudsman documentation and reports.
    • Assist with Certification training and continuing education for volunteer and staff.
    • Represent the program with other agencies and organization, both public and private.
    • Make presentations to community organizations and facilities.
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