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Veterinary Receptionist - Morris Plains, United States - VCA Animal Hospitals
Description
Client Service Representative
Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? VCA Morris Plains Animal Hospital is seeking an Experienced Client Service Representative to join our team full time We are proud of our AAHA-Accredited hospital, and have been serving the community for over 15 years.
Among the reasons to consider joining VCA Morris Plains
We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve.
Leadership opportunities
Access to the people and financial resources of a large veterinary community
WOOF University, offering abundant of training in a variety of topics
Generous employee pet care discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
VCA adds value to your compensation package with the following:
Competitive wage
Medical, Dental & Vision insurance
Opportunity to teach and mentor
401(k)
Free wellness subscriptions (Head Space)
Life and Long Term Disability insurance
Paid Parental leave
Why We Need You
As the face of VCA Morris Plains Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
Customer service functions, including:
greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Ready to be part of a team that feels like family? Apply today We look forward to hearing from you soon.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
