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Reservations Agent - Galveston, Texas, United States - San Luis Resort
Description
Overview:
As a Reservations Agent, you will play a crucial role in assisting in all facets of the reservation experience (up to and including but not limited to: booking, modifying, selling and cancelling) reservations and services for guests for the San Luis Hotel and Resort while providing exemplary customer service to ensure guest loyalty and increased profit margins.
Responsibilities:
Answering internal and external telephone calls in order to assist the caller with their inquiries and requests
Selling of additional Services and Upgrades to respective guests by presenting, promoting products /services
Maintain accurate guest records
Perform other duties and responsibilities as requested
Qualifications:
Possess excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
Possess excellent interpersonal and communication skills (verbal and written), fluent English and articulate
Have the ability to work efficiently, independently and cohesively, consistently producing quality results
Ability to work in a fast-paced and dynamic environment
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer:
The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.
For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Pay Range:
USD $ USD $15.00 /Hr.
