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Customer Service Representative
2 weeks ago
Circle K Galveston, United States Full timeStore : 6902 Seawall Blvd, Galveston, Texas 77551 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment an ...
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Customer Service Officer
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Terminal Security Solutions Galveston, United StatesJob Description · Job DescriptionDescription:The Customer Service Officer is responsible for providing high level customer service, a professional appearance and presence working at TSS cruise terminal operations in accordance with established policies, procedures. The Customer S ...
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Retail Customer Service
4 days ago
EZCORP Galveston, United StatesAddress: 2501 Broadway Galveston, Texas 77550 · Brand: EZPawn · Pay range is based on experience from $11.00/hr to $15.00/hr · We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow ...
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Customer Service Rep
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BINSWANGER ENTERPRISES LLC Galveston, United StatesJob Details · Job Location · Galveston 078 - Galveston, TX · Position Type · Full Time · Description · Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you Binswanger Glass has the track ...
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Customer Service Officer
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Terminal Security Solutions Inc Galveston, United StatesJob Type · Part-time · Description · The Customer Service Officer is responsible for providing high level customer service, a professional appearance and presence working at TSS cruise terminal operations in accordance with established policies, procedures. The Customer Service ...
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Customer Service Rep
5 days ago
Binswanger Enterprises Llc Galveston, United StatesWant a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through th ...
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customer service representative
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Family Dollar Port Bolivar, United StatesFamily Dollar HWY 87 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register tr ...
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Customer Service
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B&G Food Enterprises LLC Texas City, United StatesThe Taco Bell Service Champion is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. Your role a ...
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Utility Customer Service Specialist
3 weeks ago
City of Galveston Galveston, United States**About Us**: · Galveston plays host to over seven million visitors a year. They are attracted to the same features that brought visitors 100 years ago - the Island's natural beauty, first-class hotels and restaurants, the arts, cultural activities and recreational attractions. · ...
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Customer Service Representative I
4 days ago
Galveston County Galveston, United States**Description**: · - The purpose of this class is to provide customer service duties in support of department operations. · **Responsibilities**: · - Greets visitors and answers telephones; provides information and assistance; directs to appropriate personnel. · - Collects funds ...
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Customer Service Representative
1 week ago
GK Law PLLC. Texas City, United States· Phone Representative · We're seeking a positive, personable phone service representative for a rewarding career opportunity Ensures client satisfaction and provides professional client support. We welcome applicants who are responsible, optimistic, and can't wait to get start ...
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Customer Service Rep
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Houston Independent School District Texas City, United StatesLocation: Central Bus Repair & Dist. · Department: Cent Motor Pool-Transport Trng · Area:Northeast · Contract Months:12 · Salary Range: $31, $52,704.00 · Academic Year: 23-24 · JOB SUMMARY · Interacts with customers to provide information in response to general inquiries w ...
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Customer Service
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Quality Carriers La Porte, United States** Customer Service - Field** · **Job Category****:** QC Operations Field **Requisition Number****:** CUSTO003073 Showing 1 location **Job Details** · **Description** · Quality Carriers, Inc. (QCI), is one of the largest chemical bulk transportation companies in North America. ...
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Customer Service Representative
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BGSF Friendswood, United StatesResponsibilities · Request coming from a portal and can be from 10 to 40 a day (customers provide a forecast of what is usually in demand in order to prepare) · Complete an order "order to cash" in the ERP system - sending an order acknowledgment, entering the PO, allocating inve ...
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Customer Service Clerk I
3 weeks ago
City of Royse City, TX Texas City, United StatesSalary: $18.44 Hourly · Location : City Hall, TX · Job Type: Full Time · Job Number: · Department: UTILITY BILLING · Opening Date: 03/19/2024 · Closing Date: 5/31/2024 11:59 PM Central · General Summary · To perform a wide variety of clerical duties for a fast-paced office ...
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Omega Ventures Galveston, United StatesGalveston - Your path to the Fleischhauer Group, one of the largest authorized dealers for brands of the Volkswagen Group in Germany, starts here. We are active for our customers in North Rhine-Westphalia and Rhineland-Palatinate with almost 1,300 employees at 14 locations. Becom ...
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customer service representative
1 day ago
Family Dollar Hitchcock, United StatesFamily Dollar MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register t ...
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Customer Service Representative II
1 week ago
American National League City, United StatesCustomer Service Representative II · American National is seeking a Customer Service Representative II. · Why Apply? · • You enjoy customer service that is not sales driven · • You are seeking a career that offers development opportunities and defined job progression · • Strong t ...
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Customer Service Representative
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Wcnorthwest Alvin, United StatesCustomer Service Representative page is loaded **Customer Service Representative** · **Customer Service Representative** · locations5132-Alvin time typeFull time posted onPosted Today job requisition idR-43940 ****Job Title**** · Customer Service Representative****Primary Loca ...
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Customer Service Representative
23 hours ago
Waste Connections Alvin, United StatesWASTE CONNECTIONS, Inc. (NYSE:WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services. Forbes Magazine voted Waste Connections as one of the Top 200 small & mid-cap Companies in America", 3 Years in ...
Front Desk-Guest Services Agent Customer Service - Galveston, United States - Holiday Inn Express & Suites Galveston
Description
Job Description
Job DescriptionJob Description
Job Title: Front Desk Clerk/Guest Service Agent
Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Check-in and check-out hotel guests in a confident, professional, and friendly manner.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Provide gracious and efficient telephone service.
Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals.
Complete all items as listed on shift checklists.
Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip.
Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash,
Issue guest safety deposit boxes as requested.
Communicate service and amenities of the hotel to guests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver).
Meet with departing Front Office staff to review business status and follow up items.
Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities.
Knowledgeable of hotel fire and emergency procedures.
Keep the front desk areas clean and well organized.
Assist with reservations calls in a professional manner.
Document maintenance needs and submit to appropriate manager.
Maintain complete knowledge of all hotel features/services, hours of operation.
Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions.
Knowledge of daily house count and expected arrivals/departures and room availability status for any given day.
Prepare any/all reports as directed.
Prepare appropriate housekeeping reports as directed.
Education and/or Experience
6 months or more of front desk experience; preferably with brand experience
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
