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    Area Manager - Boston, United States - ConnectSolutions

    ConnectSolutions
    ConnectSolutions Boston, United States

    3 weeks ago

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    Description
    Job Description

    Job Description


    Position Overview:
    Earle III Building Maintence Inc Greenly Pro

    is currently seeking an experienced and motivated Area Manager to oversee our janitorial operations in the Boston area]. The Area Manager will manage a janitorial staff team, ensure quality service delivery, and maintain client satisfaction.

    The ideal candidate will have a strong background in janitorial management, excellent leadership skills, and a passion for customer service.


    OVERVIEW

    As an Area Manager, you will have responsibility for overseeing the operational aspects and the continued profitability of multiple accounts.


    JOB DUTIES
    Participates in budget preparation
    Responsible for resource planning proper scheduling, equipment, supplies
    Responsible for supporting selection, development, and retention of employees
    Determine, approve and monitor staffing levels of each property
    Provide constructive feedback to staff on a continuous basis at each account
    Minimize staff turnover at each client site by communicating and overseeing training programs and by serving as a key employee relations point of contact
    Conduct on-site inspections and ensure each property is consistently maintained
    Escalate client complaints and resolve issues in a timely and professional manner
    Review weekly site budget performance and enforce recommendations for improvement
    Solicits new business and provides quotes for services
    Infuse the team with a commitment to safety by practicing safe work habits
    Operate with a high level of integrity in all interactions with clients and team members
    Monitor and ensure site contractual obligations are being met
    Ability to read, write, and perform advanced math.
    Ability to communicate effectively both written and orally in English, Spanish, and Portuguese.

    Schedule:

    10-hour shift
    8-hour shift

    Shift availability:
    Day Shift (Preferred)
    Night Shift (Preferred)
    Overnight Shift (Preferred)

    Work Location:
    Multiple Locations


    REQUIREMENTS
    Property

    management/janitorial

    experience in a leadership role in a janitorial services, property management, or

    hospitality/housekeeping

    services company
    Excellent interpersonal and communication skills
    Thorough knowledge of all Microsoft Office applications and mobility devices.
    Flexibility to respond to customer needs during non-business hours
    Schedules may be 3:00pm – 11:00pm or 7:00am to 4:00pm, flexible hours
    Strong organizational skills, ability to work independently and sometimes under pressure.
    Ability to work independently and as a productive member of a team, and under pressure
    Valid Driver's License

    Languages:
    English and Portuguese (fluent) and Spanish.
    Authorized to work in the United States
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