- Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
- Supervising the junior staff in the branch and providing guidance and approvals as needed
- Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.
- Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
- Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
- Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
- Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
- Expert in using digital resources and technologies to optimize clients digital banking experience
- Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
- Provide back up support to the Assistant Branch Manager including branch certifications and audits
- Perform other duties as assigned
- High school diploma or general education degree (GED) required; Bachelors degree preferred
- 3+ years of customer service, teller, or sales experience within the banking and/or financial service industry
- Strong working knowledge of branch operations required
- Familiarity with standard branch technology and teller equipment
- Strong problem-solving, decision-making, and customer-service skills
-
Lead Filtration Plant Operator
1 day ago
Salem and Beverly Water Supply Board Beverly, United StatesSalem and Beverly Water Supply Board · Lead Filtration Plant Operator · Pay Range: $ $38.79 per hour · Approved by the Board on July 13, 2021 · **LEAD OPERATOR** · **GENERAL STATEMENT OF DUTIES** · Highly skilled technical and physical work responsible for the monitoring, inspect ...
-
Iam Operations Lead
1 week ago
Sony Pictures Entertainment, Inc. Culver City, United StatesSony Pictures Entertainment (SPE) is looking for an IAM Operations Lead to support our enterprise Identity management program (IDM) in our Culver City, CA headquarters. Within IT, the position reports to the Executive Director, Corporate IT and will be accountable for all technol ...
-
Technology Operations Lead
1 week ago
UCLA Los Angeles, United States**Salary & Compensation** · - UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range ...
-
Branch Operations Lead
1 week ago
East West Bank Los Angeles, United StatesIntroduction: · Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and communi ...
-
Banking Operations Lead
1 week ago
City National Bank Los Angeles, United StatesOverview: · **BANKING OPERATIONS LEAD** · **WHAT IS THE OPPORTUNITY?** · This position is responsible for conducting day to day support of the Deposit Operations department. Key responsibilities include the following: ACH processing including Unauthorized ACH claims, review of lo ...
-
Lead Business Operations Editor
1 week ago
Our National Conversation Los Angeles, United States**Company Description** · **MISSION STATEMENT** · OUR NATIONAL CONVERSATION (ONC) seeks to reduce partisanship and promote effective solutions to America's challenges. Powered by America's youth, we host a media outlet, produce educational materials and facilitate dialogue intend ...
-
Lead of Research Lab. Operations
3 days ago
CytoImmune Therapeutics Duarte, United States**JOB TITLE**: Lead of Research Lab. Operations · **DEPARTMENT**: Facilities and Engineering · **JOB LEVEL**: Exempt · **REPORTS TO**: Chief Executive Officer · **Job Overview**:_**About the Company**_ · CytoImmune Therapeutics is committed to finding a cure for cancer; we are de ...
-
Lead Sales and Operations Coordinator
1 week ago
Marcus & Millichap Encino, United StatesMarcus & Millichap is the nation's largest commercial investment real estate brokerage firm with over 80 offices and closes more commercial real estate transactions annually than any other firm in the nation. This is an excellent full-time opportunity for a top-quality, career-mi ...
-
Lead, Systems Engineering
4 days ago
L3Harris Technologies Van Nuys, United States**Job Title: Lead, Systems Engineering (I&T IPT Lead)** · **Job Code: 10119** · **Job Location**: Van Nuys, CA** · L3Harris is looking for an Integration & Test Integrated Product Team Lead with comprehensive knowledge of Radar Systems and in-depth knowledge of project management ...
-
Jr. Construction Manager
1 week ago
Green Water and Power Van Nuys, United States**Jr. Construction Manager** · Green Water and Power is a renewable energy installation & service provider headquartered in Los Angeles with operations throughout CA, AZ, NJ, and NY. We provide turnkey engineering, procurement, construction, operations, and maintenance services i ...
-
IT Operations Director
1 week ago
Hirsch Pipe & Supply Co., Inc. Van Nuys, United States: · Join Hirsch as the IT Operations Director · We are seeking an experienced and strategic-minded IT Operations Director to lead our IT Departments infrastructure environment. You will be responsible for overseeing all aspects of our organization's information technology infrast ...
-
Multi Unit Retail Sales Manager
2 days ago
TCC Wireless LLC Van Nuys, United States**Multi Unit Retail Store Manager** · **Be unstoppable with us** · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technol ...
-
Pilot: Gulfstream 600 Lead Captain Kvny
8 hours ago
Clay Lacy Aviation Inc Van Nuys, United StatesThe opportunity features an **upgraded compensation plan, fully paid medical/healthcare, and a matching 401(k) plan.** · All applicants must submit to a pre-employment drug screen and background check. · **Position**: Lead Captain · **Aircraft**:G600 · **Position Type**: Full-tim ...
-
Jet Aviation Staffing
1 week ago
Jet Aviation AG Van Nuys, United StatesOur pilots are an integral part of our team. Which is why we would like to have you join us If you Love Aviation as much as we do and strive to exceed every client's expectation, while enjoying the journey with us · **Aircraft Type** · King Air 350 PIC part 135/91 · **Qualificati ...
-
Rs Master Aircraft Technician A&p- Van Nuys
1 week ago
Gulfstream Aerospace Corporation Van Nuys, United States**RS Master Aircraft Technician A&P- Van Nuys - 1st & 2nd Shift in GAC Van Nuys** · **Unique Skills**: · This position is hiring for first and second shift · The compensation range for this role is: · $44.13 to $48.78 per Hour · Final compensation for this role will be determined ...
-
General Labor, Packing
1 day ago
Aspire Bakeries Van Nuys, United StatesAspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ...
-
Mechanical Team Lead A&p
8 hours ago
Gulfstream Aerospace Corporation Van Nuys, United States**Mechanical Team Lead A&P in GAC Van Nuys** · **Unique Skills**: · This position is for 5th shift · Van Nuys · The compensation range for this role is: $44.13 to $48.78 per Hour · Final compensation for this role will be determined by several factors including but not limited to ...
-
Rs Mechanical Team Lead A&p
2 days ago
Gulfstream Aerospace Corporation Van Nuys, United States**RS Mechanical Team Lead A&P - Van Nuys -5th Shift in GAC Van Nuys** · **Unique Skills**: · The compensation range for this role is: $44.13 to $48.78 per Hour · Final compensation for this role will be determined by several factors including but not limited to; minimum and prefe ...
-
Mixing Operator Ii
1 day ago
Aspire Bakeries Van Nuys, United StatesAspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ...
-
Mixing Operator Ii
1 week ago
Aspire Bakeries Van Nuys, United StatesAspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ...
In-Store Branch Operations Lead - Van Nuys, United States - East West Bank
Description
Introduction:
Overview:
Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Branch Operations Lead, you will play a key role in:
We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.
Responsibilities:The base pay range for this position is USD $23.00/Hr. - USD $26.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
