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Wilmington

    Manager, Sales Training - Wilmington, NC, United States - SPECTRUM

    SPECTRUM
    SPECTRUM Wilmington, NC, United States

    4 days ago

    Spectrum background
    Description
    Average target compensation of $120K + uncapped incentives"

    This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams.

    Responsible for leading and managing the daily operations that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.

    Responsible for meeting and exceeding budgeted headcount and sales goals.

    A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams and developing skills in others.

    Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
    Leads a team of Residential Connectivity Sales Supervisors and their teams.

    Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations.

    Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Supervisors and their teams.

    Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams, and develop plans to address these gaps.

    Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.
    Coach to and follow Charter's Sales Process.
    Communicate territory assignments to Residential Connectivity Sales Supervisors
    Monitor the payroll process and ensure timely and accurate approval of all commission payments.
    Completes administrative tasks related to all sales activities and ensures their team does the same.
    Ability to read, write, speak and understand English Language.
    Possess strong technical and computer skills
    Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
    Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
    Must be able to work non-traditional work hours such as evenings and weekends
    Bachelor ́s degree in business or marketing, or equivalent work experience.

    Required Related Work Experience and Number of Years
    5+ years' of Outside Sales or related work experience.

    Knowledge of Direct Sales practices
    Knowledge of cable or telecommunications services

    Preferred Related Work Experience and Number of Years
    Sales Supervisory experience preferred - 0.Field and Office environment
    Outside field environment with exposure to inclement weather
    Travel as required

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

    When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

    Watch this video to learn more.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

    EOE, including disability/vets.
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