Service Bdc Agent - Hanover, United States - Group 1 Automotive, Inc.
Description
Overview
:
Mercedes-Benz of Hanover is part of the fast growing _Group 1 Automotive_, a leader in automotive retail. We are looking to add a qualified
Business Development Center
Agent to add to our amazing Service team
In addition to competitive pay, we offer our associates the following benefits:
- Health Insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities:
- Receive inbound service calls
- Develop pipeline of service opportunity leads through networking, cold calling, and referrals
- Work with service and sales department to increase service traffic
- Stay up to date on active service specials and ongoing Toyota manufacture recalls
- Properly inform and advise customers on what to expect with their service appointments
- Outstanding Customer Service
Qualifications:
- Automotive dealership Internet or Business Development Center (BDC) experience is preferred.
- Superior communication and customer service skills
- Solid working knowledge of the Internet
- Maintaining a positive, cando attitude
- High School Diploma or equivalent
- Group 1 Automotive is an Equal Employment Opportunity employer._
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