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    Application Engineer - San Antonio, United States - Industrial Service Solutions

    Industrial Service Solutions
    Industrial Service Solutions San Antonio, United States

    3 weeks ago

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    Description

    Position Summary:


    SAAW, a wholly owned subsidiary of Industrial Service Solutions is a market leading electric motor rebuilder and distributor of industrial motors, generators, VFDs, SSS and controls.

    We are seeking a highly organized, motivated individual who is ready to invest in a career with an energetic and growing company.

    This is a fast paced, customer interactive role that requires proficient computer and communication skills. This position supports our outside sales and represents staff by performing a variety of tasks.
    SAAW and Industrial Service Solutions (ISS) is an equal opportunity employer. You can expect a great job with lots of opportunities and solid growth potential. We are progressive and diverse company that values new ideas, hard work and team spirit. Beyond competitive compensation including salary, vacation, health benefits, company matched 401(k), and a generous tuition reimbursement program.

    Essential Duties and Responsibilities:

    • Answering phone calls and responding to email inquiries for product support.
    • Providing budgetary proposals, literature cut sheets, manufacturer drawings and specifications for bidding purposes.
    • Searching and review of advertised design and bid projects on a weekly basis.
    • Preparation of bid scope letters and pricing spreadsheet prior to bid date.
    • Acknowledging order receipt to customers.
    • Entering the customers' order in our ERP system.
    • Executing buyout requirements to fulfill customer orders.
    • Monitoring order purchasing related to customer order activity.
    • Communicate with customers and staff regarding order progress and shipping expectations.
    • Coordinating shipment and order fulfillment with company shipping and receiving staff.
    • Other duties as assigned per management.

    Qualifications:

    • A minimum of Associates degree in a technical field is required, a Bachelor's is preferred.
    • 3 years' experience in Inside Sales and customer support.
    • Ability to perform start-ups on drives and soft starts.
    • Must be proficient with all Windows software programs and can learn Sage ERP system.
    • A background in VFD's, SSS and Motor Controls.
    • Strong attention to detail and a can-do attitude.
    • Excellent verbal communication skills, as well as great interpersonal skills.
    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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