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    Account Manager - Atlanta, United States - Cortavo, Inc.

    Cortavo, Inc.
    Cortavo, Inc. Atlanta, United States

    3 weeks ago

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    Description
    Direct message the job poster from Cortavo, Inc.
    Senior Recruiter at Aventis Systems & Cortavo by Aventis Systems


    About the job:
    The Cortavo IT Account Manager will serve as the liaison between Cortavo and its clients.

    They have the responsibility to address customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.

    They will also aid internal departments by collecting sales leads or testimonials, collecting payments on open invoices, and communicating pertinent client information needed to meet client requests and timelines.

    The ideal candidate must have exceptional communication, computer, and problem-solving skills.

    This is a position for an experienced, resourceful, analytical, adaptable, and organized account professional with the ability to build strong rapport with clients.

    This role reports directly to the Cortavo Sales Director.

    Account Management:
    Serve as the main point of contact related to client needs and concerns
    Meet sales targets and revenue goals
    Meet renewal retention goals
    Leverage technical acumen to identify opportunities for cross-sell and upsell
    Maintain accurate pipeline on a weekly basis
    Partner with the engineering team to ensure client project requirements are met
    Collaborate with the customer success team to ensure highest client satisfaction rates
    Provide consistent feedback to internal Company departments to improve processes
    Facilitate in the invoicing and collections process
    Develop account plans and strategies
    Conduct technology business reviews with larger accounts
    Coordinate onsite client visits or lunches for local clientele
    Maintain updated knowledge of company sales offerings, products, and services
    Responsible for documenting activities, next steps, and status of accounts in Salesforce

    Required Skills and Qualifications:
    3+ years of account management experience
    Ability to effectively communicate and build rapport with C-level executives
    Ability to work well with others at the Company
    Exceptional verbal and written communication skills
    Ability to adapt and strong problem-solving skills
    Experience with all tools within the Company tech stack
    Autotask
    Slack

    Google Suite
    QuickBooks
    O365
    Unlimited paid time off (PTO)
    Full-time employees are eligible to elect medical, dental, and vision insurance
    Aventis Fit - Free Fitness Program
    Aventis Kids - Child Care Expense Relief Program
    Aventis Mobile - Cell Phone Plan
    Aventis Auto Program (Employer-sponsored Tesla vehicle)
    Aventis Flights - Round Trip domestic airline tickets

    Company mission:


    To work relentlessly with IT professionals to make their jobs easier; provide sound advice to meet technical and budgetary requirements; give peace of mind regarding infrastructure and cloud investments; and offer an exceptional customer experience from start to finish.

    Seniority level

    Seniority level

    Associate
    Employment type

    Employment type

    Full-time
    Job function

    Job function

    Sales and Business Development
    Industries

    IT Services and IT Consulting
    Referrals increase your chances of interviewing at Cortavo, Inc. by 2x
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