Jobs
>
Syracuse

    Technical Support Engineer - Syracuse, United States - CADimensions

    CADimensions
    CADimensions Syracuse, United States

    1 week ago

    Default job background
    Description
    Technical Support Engineer

    A LITTLE ABOUT US: CADimensions, Inc. strives to be the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. CADimensions likes to do business and build relationships with the value of CADLIFE in mind. Our CADLIFE culture guides each Employee to provide a best-in-class Customer experience. We are Dedicated to the success of our team and those they serve. This commitment compels us to always act with Integrity and make sure we bring our best Attitude to every interaction. We are Loyal to our employees and customers as we create the world of tomorrow together as Family every step of the way.

    Summary

    This is a remote, full-time position. Reporting to the Technical Support Manager, you will be responsible for, resolve incoming support requests from clients, by providing comprehensive and timely solutions to questions/issues. Our normal hours of service are 8:00am to 5:00pm EST.

    In this role, you should expect to:
    • Answer technical support calls, chats, and emails regarding the SOLIDWORKS product portfolio
    • Provide best practices recommendations based on customer needs
    • Prioritize and schedule support tickets to ensure a timely response
    • Be a thorough, detail oriented, quick-on-their-feet, outside-of-the-box thinkers who will act as the customer's partner
    • Partake in knowledge sharing activities, publishing technical marketing videos, supplying technical presentations, and reviewing documentation
    • Obtain relevant certifications in the SOLIDWORKS and 3DExperience portfolio of products
    Why do you fit in at CADimensions? Because you have:
    • 3-4 years of full time 3D CAD experience
    • Strong independent troubleshooting and problem resolution skills
    • You enjoy being challenged to find solutions to a problem
    • Understanding of Microsoft Windows, PC hardware, and basic computer functionality
    • Exceptional communication, organization, and follow-up skills
    • Friendly, helpful attitude toward customer success
    Bonus points if you have:
    • Associate's or Bachelor's Degree in Mechanical Engineering/Technology or related time in the field.
    • Knowledge of SOLIDWORKS family of products
    • Experience with other CAD platforms such as Fusion 360 or Onshape
    Benefits:

    CADimensions, Inc. offers competitive wages and a total benefits package that includes company paid medical insurance options, optional dental and vision, 401k matching, paid time off and work from home flexibility

    Salary Range - 40,000-55,000 annually
  • SRC

    Product Support Engineer

    1 week ago

    SRC Syracuse, United States

    is currently seeking a product support engineer to join our life cycle management (LCM) team in Syracuse, N.Y. SRCTec manufactures and provides technical support services for a variety of radar and sensor systems across a global commercial and defense customer base. The preferred ...

  • Saab Automobile AB

    Product Support Engineer

    1 week ago

    Saab Automobile AB Syracuse, United States

    Job Description: · At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. · Saab Traffic Management (TM) serves air traffic ...

  • SRC

    Product Support Engineer

    2 weeks ago

    SRC Syracuse, United States

    SRCTec, LLC is currently seeking a product support engineer to join our life cycle management (LCM) team in Syracuse, N.Y. SRCTec manufactures and provides technical support services for a variety of radar and sensor systems across a global commercial and defense customer base. T ...

  • SAAB Seaeye

    Product Support Engineer

    1 day ago

    SAAB Seaeye East Syracuse, United States

    Job Description: · At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place. · Saab Traffic Management (TM) serves air traffic ...

  • Saab Automobile AB

    Senior Network Design and Support Engineer

    1 week ago

    Saab Automobile AB Syracuse, United States

    Job Description: · Saab Inc. is seeking a Senior Network Engineer to join a team that is designing, building and supporting systems that keep air-travelers safe 24/7/365 all around the world. In this role, you will contribute to the development of diverse network solutions for o ...

  • Saab Inc.

    Senior Network Design and Support Engineer

    1 week ago

    Saab Inc. East Syracuse, NY, United States

    Saab Inc. is seeking a Senior Network Engineer to join a team that is designing, building and supporting systems that keep air-travelers safe 24/7/365 all around the world. In this role, you will contribute to the development of diverse network solutions for our customers. Both d ...

  • Actalent

    Chemist 1

    5 days ago

    Actalent Syracuse, United States Full time

    ENTRY LEVEL OPPORTUNITY Seeking New-Grads with Science degree, preferably within Chemistry but other related degrees allowed. APPLY TODAY · Description: · The Method Development and Analytical Services (MDAS) Research Assistant provides laboratory support and performs analytical ...

  • Actalent

    QC Team Leader

    5 days ago

    Actalent Syracuse, United States Full time

    SEEKING PHARMACEUTICAL PROFESSIONALS Relocation package, 13 paid holidays with additional 2 week shutdown for July 4th and Christmas. Must have HPLC and management experience. APPLY TODAY · Description: · The Team Leader Quality Control: · • Leads and manages activities supporti ...

  • Neptune Enterprises

    Student Assistant in the Field

    3 weeks ago

    Neptune Enterprises East Syracuse, NY, United States Freelance

    We are currently seeking a student assistant (m/f/d) for our office at the International Graduate School of Science and Engineering (IGSSE) at the TUM Garching-Forschungszentrum location in East Syracuse, NY. · The Technical University of Munich (TUM) is committed to the academic ...

  • Skyline Enterprises

    Electrical engineering technician

    1 week ago

    Skyline Enterprises Syracuse, United States

    Syracuse is looking for an Electrical Engineering or Mechatronics Technician (m/f/d) for Technical Customer Support of NC controls in the field of machine tool engineering. Located in Dortmund, reference number AS29803, HEIDENHAIN has been a pioneer in measurement and control tec ...

  • Phoenix Industries

    Jurist specializing in environmental law or environmental/civil engineering

    1 week ago

    Phoenix Industries South Holland, United States

    The Bavarian Industrial Association for Building Materials, Stones and Earth represents the interests of its member companies in Bavaria that extract raw materials and produce building materials to the government and administration. It also supports its members in the planning an ...

  • Radiant Ventures

    Sales Engineer Field Service

    1 week ago

    Radiant Ventures North Syracuse, United States

    Your Responsibilities · Acquisition of new customers as well as expansion of existing customer relationships and development of customer potentials · Development of projects in automation and drive technology for new and existing customers · Supporting customers with application ...

  • SAAB

    Senior Network Design and Support Engineer

    1 week ago

    SAAB East Syracuse, United States

    Job Description: · Saab Inc. is seeking a Senior Network Engineer to join a team that is designing, building and supporting systems that keep air-travelers safe 24/7/365 all around the world. In this role, you will contribute to the development of diverse network solutions for o ...

  • Stellar Innovations

    Senior Software Developer

    2 weeks ago

    Stellar Innovations Galeville, United States

    *To strengthen our team in Braunschweig, we are looking for a permanent:* · *Senior Software Developer (m/f/d)* · *What we offer:* · * The flexibility and creative freedom of an internationally active medium-sized company · * Permanent employment contracts in full-time and part-t ...

  • Eclipse Enterprises

    Intern in the customer team

    1 week ago

    Eclipse Enterprises Nedrow, United States

    Brose Vehicle Parts SE & Co. · Your tasks · Support of the customer team for door systems · Support in sales planning as well as project and prototype procurement · Implementation of change management via SAP · Collaboration in project management and quality · Support in preparat ...

  • Clear Path for Veterans: WarriorsWorking

    Product Support Engineer

    2 weeks ago

    Clear Path for Veterans: WarriorsWorking Chittenango, United States

    Title: Product Support Engineer for SRC, Inc · Location: Syracuse, NY (primary office; this role entails ~20-30% travel to other SRC locations) · Compensation: $70-80k/yr · **This role will be ideal for a candidate who has spent time in the military as an RF Tech or has adjac ...

  • Oswegoland Park District

    Natural Resources Technician

    1 week ago

    Oswegoland Park District Oswego, United States Part time

    **Job Overview**: · The seasonal Natural Resources Technician will be responsible for executing and implementing all maintenance, care and repair functions for the District's natural areas, in addition to supporting other district operations. · **Essential Duties & Responsibiliti ...

  • Oswegoland Park District

    Natural Resources Technician

    1 week ago

    Oswegoland Park District Oswego, United States Part time

    **Job Overview**: · The part-time/year-round Natural Resources Technician will be responsible for executing and implementing all maintenance, care and repair functions for the District's natural areas, in addition to supporting other district operations. · **Essential Duties & Re ...

  • Thales

    Systems Engineer

    19 hours ago

    Thales Syracuse, United States

    Location: Syracuse, United States of America · Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for ...

  • SUNY Upstate Medical University

    Clinical Engineer

    1 day ago

    SUNY Upstate Medical University Syracuse, United States

    Job Summary: · The Clinical Engineer provides technical support, focusing on medical device systems, including repair, inspection, installation planning, technical evaluations and incident investigations. The Clinical Engineer assists in service contract management, provides mai ...