- Applying company policies and procedures to troubleshoot, diagnose, and resolve a variety of technical issues independently or in collaboration with others.
- Performing routine monitoring and maintenance activities using existing procedures.
- Gathering and preparing data for investigation of customer issues.
- Using common diagnostic test equipment and software tools to investigate issues.
- Identifying degraded system performance and recommending methods for improvement.
- Responding to situations where first-line technicians have failed to isolate or fix problems in malfunctioning equipment or software.
- Providing both remote and on-site technical support to customers on multiple systems.
- Having some contact with customers.
- Domestic and international travel opportunities.
- Occasionally, supporting other company functional areas such as installation.
- Basic understanding of electronic systems.
- Basic understanding of wired and wireless communications systems and networks.
- Effective use of problem-solving skills and analytical thinking.
- Ability to troubleshoot and resolve issues independently and in collaboration with others.
- BA/BS degree in an engineering discipline and 3+ years of experience
- or
- 8+ years of equivalent military or aerospace experience
- Excellent oral and written communication skills.
- Medical, vision and dental insurance for employees and dependents
- Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability
- 401(k) with immediate vesting on employer match
- Tuition assistance
- Student loan assistance
- Wellness account, subscription and employee assistance programs
- Employee stock purchase program with employer match
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Technical Support Engineer
2 days ago
CADimensions Syracuse, United StatesTechnical Support Engineer · A LITTLE ABOUT US: CADimensions, Inc. strives to be the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. CADimensions likes to do business and build relationships with the value of CADLIFE in mind. O ...
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Product Support Engineer
1 day ago
Saab Automobile AB Syracuse, United StatesJob Description: · At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. · Saab Traffic Management (TM) serves air traffic ...
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Phoenix Industries South Holland, United StatesThe Bavarian Industrial Association for Building Materials, Stones and Earth represents the interests of its member companies in Bavaria that extract raw materials and produce building materials to the government and administration. It also supports its members in the planning an ...
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Lead Engineer, DG Standards and Technology
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National Grid Syracuse, United StatesNational Grid is seeking a Lead Engineer for a position within the Grid Modernization Solutions Department in Syracuse, NY. · Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the ene ...
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Engineer Trainee/Assistant Engineer
1 week ago
New York State Onondaga, United States Full timeMinimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* · To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position. The ...
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Senior Engineer, Electrical Planning and Design
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National Grid Syracuse, United StatesNational Grid is hiring a Senior Engineer in Syracuse, NY. · Job Purpose · To support successful and on-time delivery of substation projects including supporting the capital investment plan, distribution and transmission interconnection projects, and other emerging work or new te ...
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Project Engineer
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Syracuse University Syracuse, United States Full timeJob Description · Provides electrical engineering services for projects to assure high quality planning, design and construction. Responsibilities include engineering of electrical systems, including but not limited to, power systems, lighting systems, security systems, and fire ...
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Information Technology Help Desk
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Prescient Solutions Syracuse, United StatesIT HELP DESK ENGINEER - ONSITE · Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. A 2023 winner of Inc. Magazine's Best Workplaces, we have been providing CIO-level advisory support and on-site IT services for more than 25 years. · We are lo ...
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Geotechnical Engineer
1 week ago
Arcadis Syracuse, United States Part timeArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the ...
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Engineering Test Lab Technician
6 days ago
CPS Recruitment East Syracuse, United StatesEngineering Test Lab Technician ($25 – 30 p.hr) · We have openings available for an Engineering Test Lab Technician to work for an established manufacturer East of Syracuse, NY. This is a 1st shift opportunity. · Recent Grads are encouraged to apply. · Profile: · Highly recogni ...
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Lead Substation Engineer
1 week ago
Spencer Ogden Syracuse, United StatesCompany Description · This position can be located in Syracuse, NY or Binghamton, NY. · Hybrid work Environment. · Job Description · We invite you to bring your substation experience into play as you contribute to a wide range of substation design. To succeed in this role you mu ...
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Compliance/Deviation Investigator
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Trinity Consultants Syracuse, United StatesREMOTE · ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Head-quartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore, our company is involv ...
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Technical Writer
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Trinity Consultants - Advent Engineering Life Science Solutions Syracuse, United StatesOn-Site Technical Writer - Upstate New York · ADVENT's services include process engineering, automation engineering, project engineering, HVAC/facility system design, process development, start-up and commissioning, validation and compliance consulting for distinguished and succe ...
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National Grid North Syracuse, United StatesJob Purpose · The Distribution Engineer in Distribution Planning & Asset Management will develop recommendations for required modifications and additions to sub-transmission and distribution facilities to enhance the resiliency of the system to adverse weather events and to mode ...
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Project Scheduler
4 weeks ago
eTeam Syracuse, United StatesJob Title: Planner/Scheduler · Duration: 6 Months · Location: Syracuse, NY (Hybrid - 3 days in the office, Tues, Wed, Thurs 8 AM - 5 PM) · Pay Rate: $70/hr - $80/hr on W2 without any benefits. · Note: Interviews will be onsite at the Syracuse office. · Summary: · Required to have ...
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Planner/Scheduler III
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eTeam Syracuse, United StatesJob title:- Planner/Scheduler III · Location:- Syracuse, NY USA 13202 · Duration:- 06 Months · Hybrid - 3 days in the office, Tues, Wed, Thurs 8 am-5 pm. · Pay rate:- $70 – $80/hr on W2 without any benefits · Description: · Required to have a high school degree and experience in ...
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Planner/Scheduler
3 weeks ago
eTeam Syracuse, United StatesJob title:- Planner/Scheduler III-US · Location:- Syracuse, NY USA 13202 · Duration:- 06 Months · Hybrid - 3 days in the office, Tues, Wed, Thurs 8 am-5 pm. · Pay rate:- $70 – $80/hr on W2 without any benefits · Description: · Required to have a high school degree and experience ...
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Structural Staff Engineer
3 days ago
C&S Companies Syracuse, United States Full timeAt C&S Companies , we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment ...
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Senior Water Wastewater Engineer
1 week ago
ARCADIS Syracuse, United StatesArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With ...
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Director of Data Services
22 hours ago
TCGplayer Syracuse, United StatesWho You Are · We are looking for a Director to lead our Data Services, Data Warehouse, and Analytics teams. You will advance our data layer to support the growth of our systems and customer base. These teams will increase scalability of our numerous platforms, allowing us to sup ...
Product Support Engineer - East Syracuse, United States - SAAB Seaeye
Description
Job Description:
At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.
Saab Traffic Management (TM) serves air traffic around the globe with advanced solutions that enable the safe and efficient movement of people and goods.
Saab Inc. seeks a dynamic, results-oriented individual to fill the role of an entry-level Product Support Engineer. The Product Support Engineer provides support for a variety of Saab Inc. sensors and surface radars that are deployed domestically and internationally. The product support primarily will occur from our headquarters in Syracuse, New York with occasional travel to customer sites. The ideal candidate must be highly motivated and committed to solving customer problems. A positive outlook, desire to help others, and the ability to listen and work collaboratively are crucial to success in this position.
Responsibilities of the Product Support Engineer include:
Compensation Range: $69,100-$84,600
The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.
Skills and Experience:
Expertise:
Education & Experience:
Citizenship Requirements:
Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).
Drug-Free Workplaces:
Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.
Benefits:
Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:
Product Support Engineer professionals in Syracuse
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Conner Pappas
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