- Applying company policies and procedures to troubleshoot, diagnose, and resolve a variety of technical issues independently or in collaboration with others.
- Performing routine monitoring and maintenance activities using existing procedures.
- Gathering and preparing data for investigation of customer issues.
- Using common diagnostic test equipment and software tools to investigate issues.
- Identifying degraded system performance and recommending methods for improvement.
- Responding to situations where first-line technicians have failed to isolate or fix problems in malfunctioning equipment or software.
- Providing both remote and on-site technical support to customers on multiple systems.
- Having some contact with customers.
- Domestic and international travel opportunities.
- Occasionally, supporting other company functional areas such as installation.
- Basic understanding of electronic systems.
- Basic understanding of wired and wireless communications systems and networks.
- Effective use of problem-solving skills and analytical thinking.
- Ability to troubleshoot and resolve issues independently and in collaboration with others.
- BA/BS degree in an engineering discipline and 3+ years of experience
- or
- 8+ years of equivalent military or aerospace experience
- Excellent oral and written communication skills.
- Medical, vision and dental insurance for employees and dependents
- Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability
- 401(k) with immediate vesting on employer match
- Tuition assistance
- Student loan assistance
- Wellness account, subscription and employee assistance programs
- Employee stock purchase program with employer match
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Phoenix Industries South Holland, United StatesThe Bavarian Industrial Association for Building Materials, Stones and Earth represents the interests of its member companies in Bavaria that extract raw materials and produce building materials to the government and administration. It also supports its members in the planning an ...
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Arcadis Syracuse, United States Part timeArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the ...
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Lead Substation Engineer
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National Grid North Syracuse, United StatesJob Purpose · The Distribution Engineer in Distribution Planning & Asset Management will develop recommendations for required modifications and additions to sub-transmission and distribution facilities to enhance the resiliency of the system to adverse weather events and to mode ...
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Technical Writer
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Biopharmaceutical Technical Writer
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Structural Staff Engineer
1 week ago
C&S Companies Syracuse, United States Full timeAt C&S Companies , we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment ...
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Product Support Engineer - East Syracuse, United States - SAAB Seaeye
Description
Job Description:
At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.
Saab Traffic Management (TM) serves air traffic around the globe with advanced solutions that enable the safe and efficient movement of people and goods.
Saab Inc. seeks a dynamic, results-oriented individual to fill the role of an entry-level Product Support Engineer. The Product Support Engineer provides support for a variety of Saab Inc. sensors and surface radars that are deployed domestically and internationally. The product support primarily will occur from our headquarters in Syracuse, New York with occasional travel to customer sites. The ideal candidate must be highly motivated and committed to solving customer problems. A positive outlook, desire to help others, and the ability to listen and work collaboratively are crucial to success in this position.
Responsibilities of the Product Support Engineer include:
Compensation Range: $69,100-$84,600
The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.
Skills and Experience:
Expertise:
Education & Experience:
Citizenship Requirements:
Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).
Drug-Free Workplaces:
Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.
Benefits:
Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:
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