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Sales Manager - Washington, United States - Throw Social
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Description
The Sales & Events Manager reports to the General Manager along with the Director of Sales, and is tasked with creating innovative solutions and improvements, meeting financial goals, and motivating a team to work in a collaborative manner for the best possible guest experience. They solicit local businesses, outside groups, conventions, weddings, etc. and respond to inquiries for those special events. Our Sales & Events Manager is responsible for developing customer relationships, scoping out the needs of the local market and delivering a strategic sales plan that will meet and exceed goals. Event Sales is an important part of The Ginger Brands culture. The Sales Manager will need to be able to drive off peak revenue and incremental revenue during peak times, be present for groups of 30+ attendees, and work closely with operations team to execute a memorable experience for guests.
General Accountabilities Directs the efficient and effective operation of the special events department in accordance with established policies, procedures and guidelines, revenue targets, safety and sanitation requirements, and executive leadership directives Aligns, develops, and implements marketing strategies to achieve special events revenue targets, and works in conjunction with the General Manager and Director of Sales to create monthly, quarterly, and yearly sales plans Networks and builds effective relationships with local client bases, businesses, outside groups, conventions, etc. in order to promote the restaurant's special events services, and responds to inquiries Oversees and approves, or personally negotiates special events contracts in accordance with established policies, procedures and guidelines Reviews labor forecasts and budget projections to ensure that restaurant departmental targets are in alignment; and generates financial reports to Director of Sales in accordance with established procedures and deadlines Promotes effective strategies and employee engagement approaches to instill team support of organizational values, priorities and objectives Approves standard operating procedures, policies, protocols and guidelines that promote the effective, efficient, and safe operation of the event department, team productivity and well-being Advises clients and guides them on services available while securing appropriate food/beverage needs. *The company reserves the right to add or change duties at any time.
Job Qualifications Education: Bachelor's degree in hospitality, marketing, or closely related field (preferred) Experience: 2-5 years of progressive sales experience with a catering company, full- service hotel or restaurant.
Skills Advanced skill in prospecting, rapport building, listening and objection handling in order to effectively close event sales Excellent interpersonal and communication skills in order to effectively engage others verbally Ability to listen and speak in English in order to maintain effective communications in the performance of essential job functions Ability to read and comprehend multiple data sources, such as contracts, written work instructions, policies, procedures and other work materials in English in order to perform essential duties in accordance with safety, sanitation and operational standards and training Knowledge of grammar and writing principles in order to compose ideas, work instructions and directives, policies/procedures, corrective actions, and other communications in writing Demonstrated skill in the application of sales and client management information systems to effectively and correctly execute various transactions Strong time management and organization skills Attention to detail Strong knowledge of financial and budgeting principles Intermediate arithmetic and Excel spreadsheet skills in order create financial, forecasting and sales reports
Schedule Requirements: Full-time | Hybrid Role with the expectation of being present a minimum of 1 day per week for management meetings, plus being present for events secured. Schedule may fluctuate based on departmental requirements
Travel Requirements: Local travel required when considered necessary
Physical Demands: Frequent lifting, moving and carrying of food trays, dinnerware and drinks, furniture, garbage etc. weighing up to 25 pounds across the venue Regular and prolonged standing and walking inside and outside the restaurant to service tables, deliver food and beverages, perform BOH function, clean, sanitize and set up workstations, etc Regular ascending/descending stairs across the restaurant to deliver food, pick up dirty dishware, etc Repeating motions that may include the wrists, hands and/or fingers Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms Constant bending, stooping and turning to serve food and beverages, remove dirty plate/glassware, dispose of garbage, etc
Flexible work from home options available.