Jobs
>
Lansing

    On-Site Technical Support Engineer - Lansing, United States - Sterling St James LLC

    Default job background
    Description

    Job Title:
    On-Site Technical Support Engineer


    Location:
    Lansing, MI


    Salary:
    $65-75K plus bonus

    Job Summary of the On-

    Site Technical Support Engineer:

    We are seeking an On-Site Technical Support Engineer who is self-directed, comfortable interacting directly with customers, capable of producing technical reports, and able to offer product improvement recommendations to the Product Development Group.

    The On-Site Technical Support Engineer will independently handle system assembly, commissioning, inspection, repair, and troubleshooting responsibilities both domestically and internationally.

    Qualifications of the On-

    Site Technical Support Engineer:
    Minimum 5 years of experience in a field service role with decision-making responsibility
    Certificate or degree in Electronics or Electrical Engineering
    Ability to travel 70% of the time (both domestic and international)
    Proficient in writing trip reports, return material authorizations, test reports, and corrective action reports
    Knowledge of Programmable Logic Controllers (PLCs) highly preferred
    Ability to read, understand, and troubleshoot electrical systems using schematics
    Proficiency in Microsoft Windows, Word, Excel, and PowerPoint
    Clean driving record required
    Comfortable working at heights

    Experience with PLCs, Variable Frequency Drives (VFDs), data acquisition, wiring, power equipment, and industrial electricity is essential. Knowledge of platforms such as Siemens, ABB, and TMEiC is highly desirable.

    Must currently possess or be able to obtain a valid passport with proper documentation for international travel

    Responsibilities of the On-

    Site Technical Support Engineer:
    Regularly interact with customers, end-users, vendors, and contractors

    Assist in scheduling and coordinating the involvement of necessary parties for equipment installation, start-up, and commissioning

    Ensure prompt response to customer inquiries by coordinating internally

    Troubleshoot and repair PLCs, VFDs, and other automated equipment both on-site and remotely

    Perform on-site warranty and non-warranty repairs at customer facilities

    Conduct routine inspections of existing system installations

    Ensure accurate implementation of pre-commissioning activities and generate high-quality reports

    Travel to customer sites to perform final commissioning and demonstrate equipment functions

    Support the project team in clearing mechanical, electrical, instrumentation, and automation punch list items

    Participate in project and construction meetings as needed

    Deliver technical training to end-user operators and maintenance personnel

    Provide on-site troubleshooting support and address technical queries for customers

    Independently coordinate site visits and travel arrangements

    Provide direct technical support to customers, contractors, sales, and engineering teams for testing and field service

  • Aurora Ventures

    Support Engineer

    5 days ago


    Aurora Ventures Ovid, United States

    "We are an agile company with around 40 employees in the fields of modern collaboration, digitalization, and cloud solutions. For over 20 years, itacs has been supporting its customers in their digital development through consulting, services, and our products. By utilizing cutti ...


  • Onward Technologies Inc. Lansing, United States

    : · The Instrumentation Service group is looking for a self-motivated engineer who will be responsible for providing technical leadership in the repair, upgrade and calibration of dynamometer test systems, instrumentation, and controls to support 128 conventional and electrified ...


  • Clover Consulting Inc. Lansing, United States

    Executive IT Support Engineer · Contract – 12 months (possible extension) · Onsite – Lansing, Michigan · Clover Consulting has a direct client in need of an Executive IT Support Engineer. This is a 12-month CONTRACT position with a good possibility of extension. This is a full ti ...


  • Optimal CAE Lansing, United States

    Position Description: · HYBRID POSITION · Support the application and release of powertrain & electrified control modules, sensors and associated hardware for use in manufacturing, service, and Over-the-Air. Mostly remote hybrid work environment. Deliverables for Release Analyst ...

  • R4Solutions Inc

    Site Support Engineer

    3 weeks ago


    R4Solutions Inc Michigan City, United States

    Hi, · Currently we have position in following area. · Position: · Full Time · Responsibilities: · Look someone has worked in enterprise or Service provider organization · Experience with managing video conferencing equipment and infrastructure, including any specific platforms ...


  • OneStream Software Lansing, United States

    · Technical Support Engineer Remote, USA OneStream Software LLC Benefits Offered Vision, Medical, Life, Dental, 401K Employment Type Full-Time Compensation Range $64, $82, Range applies to US candidate only) + Benefits/Variable Comp/Equity - Range may vary based on experience AB ...


  • Gentex Corporation Lansing, United States

    Production Support Engineer II - 1st Shift page is loaded · Production Support Engineer II - 1st Shift · Apply · locations · Zeeland, MI · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · REQ022096 · Advance the automotive market and advance ...


  • Siemens Industry Software Inc. East Lansing, United States Permanent

    About the role · Are you looking to help customers take their simulation modeling efforts to the next level in driving innovation? Join us and be part of a global team dedicated to innovation through design space exploration · As a Senior Application Support Engineer within the ...


  • Actalent Lansing, United States Full time

    Description: · Details: Aseptic slide scraping, automated whole blood and plasma DNA extractions · Performs analyses on blood, tissue, and body fluids to aid health care providers in the diagnosis, prognosis, and treatment of patients. Testing is performed in specialized laborato ...

  • Vanair Manufacturing, Inc.

    Production Supervisor

    3 weeks ago


    Vanair Manufacturing, Inc. Michigan City, United States

    For 52 years, Vanair has worked hard to bring you the best Mobile Power Solutions - consisting of air compressors, generators, welders, hydraulics, Electrified Power Equipment, and engine starters - in our industry so that our customers can work hard in theirs. Being at the foref ...


  • Siemens Digital Industries Software East Lansing, United States

    Job Family: Customer Services · Req ID: 419618 · About the role · Are you looking to help customers take their simulation modeling efforts to the next level in driving innovation? Join us and be part of a global team dedicated to innovation through design space exploration · As a ...


  • Saxon Global Lansing, United States

    Role: Application support engineer for L2 Java/J2EE · Location: Lansing MI (Onsite) · Job Type: Fulltime (USC & GC) · Job Description: · Skills: Java/J2EE, JSF, Prime faces, rest/soap services, App servers like JBOSS, WebSphere, Unix & SQL · Overall experience: Around 4 to 8 ...

  • NovaWorks Solutions

    Calculation Engineer

    3 weeks ago


    NovaWorks Solutions Lansing, United States

    Akkodis - formed through the merger of AKKA & Modis - is a global leader in engineering and IT. As a partner in a constantly changing technology and competitive environment, we support our clients with our 360° offering to shape a more sustainable and smarter future. United by ou ...


  • Velocity Solutions Lansing, United States

    About the Company · We are a medium-sized family business with over 50 years of experience. Our headquarters are located in Geisingen, Baden-Württemberg. Our areas of expertise include civil engineering, sewer network management, sewer rehabilitation, energy from wastewater, and ...


  • Velocity Enterprises Lansing, United States

    Start your IT and engineering career at FERCHAU in Lansing today and develop the innovations of tomorrow. We are looking for an ambitious Junior System Administrator who, like us, wants to take technology to the next level. We realize exciting projects for well-known clients in a ...

  • Titan Industries

    Production Planner

    3 weeks ago


    Titan Industries Lansing, United States

    Make it happen · Du... · plan, control and implement cost-optimized, timely and quality-compliant changes to serial products in the production process, across interfaces · conduct technical clarifications with various stakeholders, such as logistics, quality, development and exte ...


  • Omega Dynamics Lansing, United States

    Your Responsibilities · First point of contact for selected key accounts for all technical and commercial matters · Networking and expanding strategic partnerships · Developing and tapping into new potential with customers · Constantly supporting customers through all channels · ...


  • Departmental Technician 7-E9 - Appeal Support Unit Lansing, United States

    **Salary** · - $ $63.06 Hourly**Location** · - Lansing, MI**Job Type** · - Permanent Full Time**Job Number** · BOD-31-TELS14-KC**Department** · - Transportation**Opening Date** · - 05/15/2024**Closing Date** · - 6/5/2024 11:59 PM Eastern**Bargaining Unit** · - SCIENTIFIC AND ENGI ...

  • DWYER INSTRUMENTS, LLC

    Rma Specialist

    5 days ago


    DWYER INSTRUMENTS, LLC Michigan City, United States

    : · **Non - Exempt** · **Full-time** · **7** · **Summary**: · The RMA Specialist located at Dwyer Instruments, Inc. Headquarters in Michigan City, IN reports to the RMA Lead Specialist and is responsible for processing customer requests for product returns, documenting returns, a ...


  • Park & Recreation Ranger 9 - Straits State Harbor Lansing, United States

    **Salary** · - $ $50.04 Hourly**Location** · - Lansing, MI**Job Type** · - Permanent Full Time**Job Number** · BOD-28-EM14-KC**Department** · - Transportation**Opening Date** · - 04/24/2024**Closing Date** · - 5/12/2024 11:59 PM Eastern**Bargaining Unit** · - NON-EXCLUSIVE REPRES ...