- Escort patients to exam rooms and prepare them for examination.
- Record patients' medical history, vital signs, and other relevant information.
- Assist healthcare providers during medical examinations, procedures, and treatments.
- Administer injections, medications, and vaccines as directed by healthcare providers.
- Perform basic laboratory tests and procedures, such as blood draws and urinalysis.
- Prepare and maintain examination rooms and equipment for patient use.
- Ensure proper infection control measures are followed at all times.
- Greet patients and ensure a welcoming and professional environment.
- Schedule patient appointments and assist with medical records management.
- Handle phone calls, inquiries, and requests from patients and other medical professionals.
- Process billing and insurance claims accurately and efficiently.
- Maintain electronic health records (EHR) and ensure all documentation is complete and up-to-date.
- Coordinate referrals to specialists and follow up with patients as needed.
- Assist with inventory management of medical supplies and equipment.
- Provide patients with instructions and information about medications, treatments, and procedures.
- Offer support and guidance to patients and their families, addressing their questions and concerns.
- Educate patients on preventive healthcare practices and wellness strategies.
- High school diploma or equivalent (required).
- Completion of a Medical Assistant program from an accredited institution (preferred).
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred).
- Previous experience working as a Medical Assistant in a healthcare setting (preferred).
- Knowledge of medical terminology, procedures, and basic clinical skills.
- Proficiency in using electronic health records (EHR) and medical office software.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask effectively.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
- This position requires standing, walking, and bending for extended periods.
- Exposure to infectious diseases and medical conditions is possible.
- Work hours may include evenings, weekends, and holidays based on the needs of the medical practice.
- Must be able to carry/lift 3 to 5 lbs of weight.
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Description
Key Responsibilities:
Clinical Duties
Administrative Duties
Patient Education and Support
Qualifications
Working Conditions