Medical Assistant - Freehold, United States - WellCare Holistics

Description

• Greet patients and visitors in a professional, timely and friendly manner.
• Answer phones, schedule appointments, and manage patient inquiries promptly and courteously.
• Verify and update patient demographic and insurance information accurately.
• Handle patient registration and checkin/checkout processes efficiently.
• Maintain cleanliness and organization of the front desk area and exam rooms.

• Coordinate and schedule patient appointments, diagnostic evaluations, and/or procedures according to provider availability and patient needs.
• Follow up on appointment reminders and confirmations.
• Manage appointment cancellations and rescheduling efficiently.
• Ensure proper documentation and communication of scheduling changes to the appropriate staff members.

• Assist with medical record management, including filing, scanning, and retrieving/sending patient records as needed.
• Maintain organized patient files and records and signin sheets.
• Process patient paperwork, forms, and referrals accurately and in a timely manner.
• Collaborate with the billing department to ensure accurate coding and billing processes.

• Escort patients to exam rooms and assist healthcare providers with patient care as needed.
• Prepare examination rooms for patient visits, ensuring cleanliness and proper stocking of supplies.
• Perform basic clinical tasks such as taking vital signs, recording patient medical history, and assisting with procedures under the supervision of licensed healthcare providers.
• Adhere to infection control protocols and maintain a safe environment for patients and staff.

• High school diploma or equivalent; completion of a medical assistant program preferred.
• Certification or registration as a medical assistant (e.g., CMA, RMA) preferred.
• Proven experience working in a medical office setting, with proficiency in front desk operations and scheduling.
• Strong interpersonal and communication skills with the ability to interact effectively with patients, families, and healthcare professionals.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fastpaced environment.
• Knowledge of medical terminology, HIPAA regulations, and healthcare compliance standards.

• This is a fulltime position with WellCare Holistics LLC.
• Competitive salary. This is a contract 1099 position. Parking Availability.
• Opportunities for professional development and growth within the organization.
• Flexible work hours may be required, including evenings and weekends based on clinic needs.

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

• 401(k)
• 401(k)

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Monday to Friday
• Weekends as needed

• Inperson

• Freehold, NJ required)