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    Financial Aid Coordinator - Austin, United States - Universal Technical Institute

    Universal Technical Institute
    Universal Technical Institute Austin, United States

    1 week ago

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    Description


    Financial Aid Coordinator



    Job Locations

    US-TX-Austin

    ID



    Type

    Regular



    Overview



    The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures.

    The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output.



    Responsibilities

      Monitor student traffic for the Financial Aid Department.
    • Notify staff when students arrive for appointments
    • Answer busy multi-line phone system in a professional manner.
    • Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
    • Check in new enrollments and create files for them.
    • Enter Data from FAFSAs and other information when presented.
    • Other duties as assigned.



    Qualifications



    Education / Experience

    • High school diploma or GED required
    • One year of customer service experience.
    • Previous multi-line telephone experience is a plus.

    Skills

    • Must have excellent organizational skills and be very detail-oriented.
    • Strong communication skills verbal and written.
    • Excellent interpersonal skills
    • Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
    • Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

    Abilities

    • Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
    • Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
    • Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
    • Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
    • Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

    Work Environment

    • Work is performed indoors in a climate-controlled environment.
    • This position is designated as Onsite.
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