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    Patient Access Specialist, PRN, Variable, NMMC- Iuka - North Mississippi Health Services

    North Mississippi Health Services
    North Mississippi Health Services Iuka, United States

    2 weeks ago

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    PRN
    Description

    Patient Access Specialist, PRN, Variable, NMMC- Iuka

    Job ID: ZT Iuka Administrative Support - BUSINESS OFFICE PRN - Variable

    Posting Description

    At North Mississippi Health Services, the mission is to improve the health of the people in the region continuously. The vision is to offer the best patient and family-centered care and health services in the country. Embracing exceptional individuals who form strong connections with patients and families is key to fulfilling the mission and vision.

    We are proud to celebrate the uniqueness of individuals - their talents, perspectives, and passions. At North Mississippi Health Services, we believe in aligning your passion with a purpose. Being part of our team means experiencing a deep sense of connection.

    Job Description

    Position Summary:

    • Greets patients warmly and courteously, using AIDET
    • Responds to phone calls and other communications promptly and in a customer-friendly manner
    • Provides clear and timely responses to inquiries, patient information needs, and other parties
    • Ensures information is effectively communicated to patients/others, following up if required
    • Promotes strong interpersonal and departmental relations
    • Utilizes efficient registration methods when possible

    Registration/Admission:

    • Explains necessary paperwork to patients, including financial clearance and insurance details
    • Verifies all demographic and insurance information accurately
    • Checks eligibility and benefits prior to appointments when feasible
    • Obtains required signatures on documents
    • Assists with patient transportation and room assignments
    • Provides information on medical necessity and authorization

    Financial Clearance:

    • Offers financial counseling to manage outstanding balances
    • Handles cash-related tasks, such as collecting copays and preparing deposits
    • Assists with financial assistance applications

    Discharge:

    • Manages patient discharges and room charges
    • Coordinates appointment scheduling
    • Updates records in the Electronic Health Record system

    Record Keeping:

    • Maintains and scans records accurately and confidentially
    • Updates patient records in various systems
    • Submits patient information to relevant departments
    • Manages insurance and demographic data
    • Performs other assigned tasks

    Job Knowledge:

    • High School Diploma or equivalent required
    • Preferred: Associates Degree in Business or related field
    • Experience in medical office clerical work and collections preferred
    • Strong organizational and interpersonal skills required
    • Basic medical terminology knowledge preferred
    • Proficiency in Microsoft Excel & Word
    • Completion of medical terminology course within 6 months of employment
    • Mandatory completion of PAS training within six months

    Requirements

    Education:

    You must have the following education to apply:

    High School Diploma or Equivalent

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