Jobs
>
Front Desk Agent
>
Louisville

    Front Desk Agent - Louisville, United States - White Lodging

    White Lodging
    White Lodging Louisville, United States

    1 week ago

    Default job background
    Description

    Summary:
    At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in.

    Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections.

    In return, we aim to create an environment that allows you to be your best self and grow personally and professionally.

    Join our team and help us bring the virtue of hospitality to life.

    Responsibilities

    What You'll Do


    • A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
    • Check the guest in and out efficiently and in a friendly manner
    • Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
    • Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
    • Assist in maintaining the cleanliness of the lobby and entrance
    • Ensure security and confidentiality of all guest and hotel information
    • Effectively respond to and resolve guest concerns or complaints
    • Perform other duties as assigned
    What You'll Bring


    • Strong communication skills
    • A passion for customer service
    • The ability to be flexible and adapt to any situation
    • A desire to work as part of the front desk team
    • An outgoing personality with a positive attitude
    • Previous hospitality experience always helps, but not required
    • The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
    Other Information


    • Comprehensive Medical, Dental, and Vision Insurance
    • Vacation and Paid Time Off (PTO) plans
    • Wellness benefits including complimentary counseling sessions and virtual doctor visits
    • Option for DailyPay- choose when you get your paycheck
    • A Tuition Reimbursement Program
    • Discounts on hotel rooms, dining, and entertainment experiences.
    • A 401(k) savings plan
    White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

    Location Code: 2560
  • The Galt House Hotel

    Front Desk Agent

    2 days ago

    The Galt House Hotel Louisville, United States

    Job Summary: · We are seeking a Front Desk Agent to be the first point of contact for our hotel guests. The Front Desk Agent will greet guests, check them in/out, handle reservations, and provide information about services and amenities. · Qualifications: · * High school diploma ...

  • Bunkhouse

    Front Desk Agent

    5 days ago

    Bunkhouse Louisville, United States

    Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction Complete all shift checklist items Check in and out all hotel guests in a confident, professional and personalized manner Take ho Hotel, Agent, Front Desk, Ope ...

  • Arbor Lodging Management

    Front Desk Agent

    1 week ago

    Arbor Lodging Management Louisville, United States

    ** Front Desk Agent** · **Job Category****:** Front Desk **Requisition Number****:** FRONT01319 Showing 1 location **Job Details** · **Description** · Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We hav ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Louisville, United States

    Aimbridge Hospitality - Candlewood Suites Louisville Air [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for inform ...

  • Hilton Garden Inn Northeast

    Front Desk Agent

    2 days ago

    Hilton Garden Inn Northeast Louisville, United States

    The beautiful Hilton Garden Inn - Paddock Shops is looking to add a new star to the team. The Front Desk Agent will be the ambassador for the hotel. · Responsibilities: · Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accur ...

  • Omni Hotels

    Front Desk Agent

    1 week ago

    Omni Hotels Louisville, United States

    Omni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...

  • Omni Hotels

    Front Desk Agent

    1 week ago

    Omni Hotels Louisville, United States

    Location · Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one o ...

  • Hotel Teatro

    Front Desk Agent

    3 weeks ago

    Hotel Teatro Louisville, United States

    Hotel Teatro · Downtown Denver's original boutique hotel, where modern amenities meet historic charm. · Front Desk Agent - Hotel Teatro · Downtown Denver CO, 80202 · FT an hour, Non-exempt · Front Desk Agent · Work With Us · At Hotel Teatro, we recognize that candidates f ...

  • AJS Hotels

    Front Desk Agent

    3 days ago

    AJS Hotels Louisville, United States

    Job Description · Job DescriptionJob Summary: · We are seeking a Front Desk Agent to be the first point of contact for our hotel guests. The Front Desk Agent will greet guests, check them in/out, handle reservations, and provide information about services and amenities. · Qualifi ...

  • White Lodging

    Front Desk Agent

    1 week ago

    White Lodging Louisville, United States

    Summary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connectio ...

  • White Lodging

    Front Desk Agent

    1 week ago

    White Lodging Louisville, United States

    Summary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connecti ...

  • Courtyard Louisville Airport

    Front Desk Agent

    1 week ago

    Courtyard Louisville Airport Louisville, United States

    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. · Duties include but are not l ...

  • Hilton Garden Inn Louisville Airport

    Front Desk Agent

    2 days ago

    Hilton Garden Inn Louisville Airport Louisville, United States

    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. · To perform this job successf ...

  • MCR Hotels

    Front Desk Agent

    3 days ago

    MCR Hotels Louisville, United States

    · Front Desk Agent · Hilton Garden Inn Louisville, 400 Sherburn Ln, Louisville, Kentucky, United States of America · Req #6671 · Wednesday, May 15, 2024 · The Hilton Garden Inn Louisville Mall of St. Matthews Front Desk Agent is responsible for providing overall positive guest e ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Louisville, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Louisville, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • White Lodging

    Front Desk Agent

    1 week ago

    White Lodging Louisville, United States

    Summary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connectio ...

  • Derby City Gaming

    Front Desk Agent

    2 weeks ago

    Derby City Gaming Louisville, United States

    FUNCTION · The Front Desk Agent registers and assigns rooms, issue room keys, transmit and receive messages, keeping records of occupied rooms and guests' accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answer ...

  • Residence Inn Louisville

    Front Desk Agent

    1 week ago

    Residence Inn Louisville Louisville, United States

    Compensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franci ...

  • Hampton Inn Louisville Downtown

    Front Desk Agent

    1 week ago

    Hampton Inn Louisville Downtown Louisville, United States

    Compensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisc ...