- High school diploma or equivalent
- Excellent communication and customer service skills
- Proficiency in Microsoft Office and hotel management software
- Strong attention to detail and organizational skills
- Ability to handle stressful situations with professionalism
- Greet guests and assist with check-in/out processes
- Answer phone calls and manage reservations
- Provide information about hotel services, facilities, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain a tidy and presentable front desk area
- Assist with billing and payment processes
- Collaborate with other hotel staff to ensure a positive guest experience
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Front Desk Agent
3 weeks ago
AJS Hotels Louisville, United StatesJob Description · Job DescriptionJob Summary: · We are seeking a Front Desk Agent to be the first point of contact for our hotel guests. The Front Desk Agent will greet guests, check them in/out, handle reservations, and provide information about services and amenities. · Qualifi ...
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Front Desk Agent
4 weeks ago
Bunkhouse Louisville, United StatesAdhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction Complete all shift checklist items Check in and out all hotel guests in a confident, professional and personalized manner Take ho Hotel, Agent, Front Desk, Ope ...
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Front Desk Agent
3 weeks ago
Omni Hotels Louisville, United StatesLocation · Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one o ...
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Front Desk Agent
3 days ago
Hilton Garden Inn Northeast Louisville, United StatesThe beautiful Hilton Garden Inn - Paddock Shops is looking to add a new star to the team. The Front Desk Agent will be the ambassador for the hotel. · Responsibilities: · Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accur ...
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Front Desk Agent
6 days ago
White Lodging Louisville, United StatesSummary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connectio ...
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Front Desk Agent
5 days ago
MCR Hotels Louisville, United States· Front Desk Agent · Hilton Garden Inn Louisville, 400 Sherburn Ln, Louisville, Kentucky, United States of America · Req #6671 · Wednesday, May 15, 2024 · The Hilton Garden Inn Louisville Mall of St. Matthews Front Desk Agent is responsible for providing overall positive guest e ...
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Front Desk Agent
3 weeks ago
Derby City Gaming, LLC Louisville, United StatesJob Description · Job DescriptionFUNCTION · The Front Desk Agent registers and assigns rooms, issue room keys, transmit and receive messages, keeping records of occupied rooms and guests' accounts, presenting statements to and collecting payments from departing guests, making and ...
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Front Desk Agent
5 days ago
Hilton Garden Inn Louisville Airport Louisville, United StatesThe Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. · To perform this job success ...
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Front Desk Agent
6 days ago
Courtyard Louisville Airport Louisville, United StatesThe Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. · Duties include but are not l ...
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Front Desk Agent
1 day ago
Aimbridge Hospitality Louisville, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Front Desk Agent
6 days ago
Aimbridge Hospitality Louisville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
2 weeks ago
MCR Hotels Louisville, United StatesThe Hilton Garden Inn Louisville Mall of St. Matthews Front Desk Agent is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. · ESSENTIAL FUNCTIONS: · Providing attentive, courteous, and efficient ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Louisville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
1 week ago
Holiday Inn Express & Suites Louisville Downtown Louisville, United StatesJob Description · Job DescriptionHotel Front Desk Agent/ Saturday & Sunday AM/PM SHIFTS · Are you looking to join a team of dedicated Hotel Front Desk professionals in Louisville, KY, US? We are currently seeking an individual to be the welcoming face of our hotel, ensuring our g ...
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Front Desk Agent
3 weeks ago
The Seelbach Hilton Louisville, United StatesJob Description · Job DescriptionTo act as a hotel ambassador with gracious professionalism by providing service above and beyond guests expectations. · Essential FunctionsGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, li ...
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Front Desk Agent
6 days ago
Seelbach Hilton Louisville, United StatesGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, understand and ask probing questions with regards to guest requests, respond with appropriate action and provide accurate information such as outlet hours and loca ...
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Front Desk Agent
3 weeks ago
The Seelbach Hilton Louisville, United StatesTo act as a hotel ambassador with gracious professionalism by providing service above and beyond guests expectations. · Essential Functions · Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, understand and ask pr ...
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Front Desk Agent at MAIN
3 weeks ago
Monica Leal Louisville, United StatesJob Description · Job DescriptionGlobal Transportation Engineering Corporation in Louisville, KY is looking for one front desk agent to join our team. We are located on 18 S 6th St. Our ideal candidate is self-driven, ambitious, and hard-working. · Responsibilities · Greet and we ...
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Front Desk Agent PM
6 days ago
Aimbridge Hospitality Louisville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
3 weeks ago
La Quinta Denver - Louisville / Boulder Louisville, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisc ...
Front Desk Agent - Louisville, United States - The Galt House Hotel
Description
Job Summary:
We are seeking a Front Desk Agent to be the first point of contact for our hotel guests. The Front Desk Agent will greet guests, check them in/out, handle reservations, and provide information about services and amenities.
Qualifications:
Responsibilities:
If you are a customer service-oriented individual with a passion for hospitality, we invite you to apply for the Front Desk Agent position at our hotel.