Sheriff's Community Services Officer - Santa Ana, United States - Orange County CA

Description

Salary : $46, $62,836.80 Annually

Location : Orange County, CA

Job Type: Full-Time Regular

Job Number: 6122GE O) B

Department: Sheriff/Coroner

Opening Date: 09/12/2023

Closing Date: Continuous

CAREER DESCRIPTION

SHERIFF'S COMMUNITY SERVICES OFFICER

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 28, % increase
Effective June 27, % increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately.

RECRUITMENT INFORMATION
This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment.

THE DEPARTMENT
The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions.

Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management.

Click for OCSD website

THE POSITION
Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA's, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays.

IDEAL CANDIDATE
The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice.

MINIMUM QUALIFICATIONS
General knowledge of:

• Law enforcement functions and responsibilities in an urban community.

Ability to:

• Develop rapport and obtain cooperation from crime victims, witnesses and informants
• Obtain complete and relevant information from interviewees to complete incident and crime reports
• Prepare clear and accurate reports
• Speak and write clearly and concisely
• Read, understand and interpret moderately complex laws, rules, directives and other written material
• Safely operate a marked police vehicle in all weather and traffic conditions
• Find obscure addresses and locations

Experience/Education
One year of experience which demonstrates possession of the required knowledges and abilities.

Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience.

License Required
Possession of a valid California Driver License, Class C or higher, is required by date of appointment.

Click to view the class spec/job description.

SPECIAL REQUIREMENTS
To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner.

Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.).

PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS
The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process.

Environmental/Mental Conditions:
Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork.

Physical Requirements:
Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio).

RECRUITMENT PROCESS
Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

SELECTION PROCEDURES
Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position.

Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.

Eligible List: After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates.

Veterans Employment Preference Policy (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.

HOW TO APPLY
Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account.

for tips to complete your application.

For specific information pertaining to this recruitment, contact Mary Felix at or email at
ADDITIONAL INFORMATION

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at

FREQUENTLY ASKED QUESTIONS: Click for additional Frequently Asked Questions.

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidayswe also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.

Click for information about benefits offered to County of Orange employees.

01

INSTRUCTIONS: The information you provide on this questionnaire will be evaluated and used to determine your level of expertise during the selection process. Be as specific as possible and include all information requested. If you do not have experience in an area, please answer "N/A." Statements such as "see application" or "see resume" will not be accepted in lieu of a response. All employers referenced on this questionnaire must be listed on your application.Do you understand these instructions?

• Yes
• No

02

This position may require the incumbent to work a variety of rotating shifts, including nights, weekends, and holidays. Are you willing to work these shifts?

• Yes
• No

03

When working the front counter as a Sheriff's Community Services Officer, you will be required to be in close proximity with sex offenders and narcotic offenders to register/Livescan them. Will you be able to do this?

• Yes
• No

04

This position requires you to carry pepper spray. In order to carry pepper spray, you have to be physically exposed to it during training. Will you be able to do this?

• Yes
• No

05

When working in the field as a Sheriff's Community Services Officer, you may have to patrol and handle various calls for service including but not limited to parking enforcement, vehicle abatement, and traffic collision investigation in high crime areas. Will you be able to do this?

• Yes
• No

06

Which of the following describes your level of experience in the required knowledges and abilities for this position? (Please see Minimum Qualifications for required knowledges and abilities.)

• I have three (3) or more years of experience in the required knowledges and abilities for this position.
• I have at least two (2), but less than three (3) years of experience in the required knowledges and abilities for this position.
• I have at least one (1), but less than two (2) years of experience in the required knowledges and abilities for this position.
• I have less than one (1) year of experience in the required knowledges and abilities for this position.
• I have no experience in the required knowledges and abilities for this position.

07

Describe your experience in the required knowledges and abilities for this position (applicants must include their job title, name of employer, description of job duties, and the length of time in that position). Note: Please provide concise and descriptive information when answering this question. If you do not have experience, please write "N/A". Resumes will not be accepted in lieu of a response to this question.

08

Please describe any education or training that qualifies you for this position. You must include the name of the college you attended, the number of units completed in a related subject, and the subject name (for training programs, include the name of the program, the school that administered the program, the program or certificate title, and the number of training hours completed). NOTE: If you are substituting education for experience to meet the minimum qualifications you will need to attach official/unofficial transcripts to your application.

Required Question